Tool or Technology
TT0185

Fireflies.ai Unlocked

Capture, Summarise & Act on Meetings with AI

Fireflies.ai
Duration
4 Hours
Level
Awareness
Delivery
Instructor-Led
Format
Awareness Session

Programme Objectives

  • Understand how Fireflies.ai captures, transcribes, summarises, and organises business conversations.
  • Explore AI-generated meeting notes, summaries, action items, Smart Search, and AskFred for faster meeting follow-through.
  • Develop awareness of AI Skills and Conversation Intelligence for extracting structured insights from conversations.
  • Experience practical workflows for recording, reviewing, searching, sharing, and acting on meeting information.
  • Recognise responsible practices related to meeting consent, confidentiality, access permissions, transcription accuracy, and human validation.

Technology covered

Fireflies.aiAI Meeting NotetakerTranscriptionAI SummariesAskFredSmart SearchAI SkillsConversation IntelligenceLive AssistMeeting Integrations

Who should attend

  • Sales & Business Development Professionals
  • Customer Success & Account Management Teams
  • Project & Program Managers
  • Human Resources Professionals
  • Learning & Development Professionals
  • Recruitment & Talent Acquisition Teams
  • Marketing Professionals
  • Consultants & Client-Facing Professionals
  • Operations Professionals
  • Product Managers & Product Owners
  • Team Leaders & People Managers
  • Business Analysts & Functional Consultants

Prerequisites & Participant Readiness

  • Basic computer and internet proficiency
  • Familiarity with virtual meetings and common collaboration platforms
  • Access to Zoom, Microsoft Teams, Google Meet, or another supported meeting platform is helpful
  • No AI or programming knowledge required
  • No previous Fireflies.ai experience required
  • Availability of certain AI, analytics, and integration features may depend on the organisational subscription plan

TOC Modules

Concepts
  • Understanding AI meeting assistants and their role before, during, and after meetings
  • Understanding Fireflies.ai for capturing, transcribing, summarising, and searching conversations
  • Exploring support for virtual, uploaded, desktop, mobile, and in-person meeting recordings
  • Understanding transcripts, speaker identification, summaries, decisions, and action items
  • Identifying workplace scenarios where AI meeting intelligence can reduce administrative effort
Practical activities
  • Exploring the Fireflies workspace and meeting Notebook
  • Reviewing a sample recorded meeting, transcript, summary, and action items

Scenarios

Customer Meeting to CRM-Ready Follow-Up

Customer Meeting → Fireflies Capture → Transcript → AI Summary → Customer Needs & Action Items → Follow-Up → CRM / Team Update

Participants use Fireflies.ai to convert a customer conversation into structured notes, decisions, requirements, responsibilities, and follow-up actions, reducing manual note-taking and improving post-meeting execution.

Project Meeting to Action Tracker

Project Meeting → Transcription → Smart Search → Decisions & Tasks → Owners & Deadlines → Team Sharing → Follow-Up

Participants analyse a project meeting, identify decisions and commitments, create a structured action list, and prepare information for sharing with the project team.

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