Tool or Technology
TT0001

ChatGPT Unlocked

Discover the Power of Generative AI

ChatGPT
Duration
4 Hours
Level
Awareness
Delivery
Instructor-Led
Format
Awareness Session

Programme Objectives

  • Understand the fundamentals of ChatGPT and Generative AI and their relevance to everyday corporate work.
  • Explore ChatGPT capabilities for communication, content creation, research, documentation, and planning.
  • Develop awareness of effective prompting techniques for generating clear and structured responses.
  • Experience practical ChatGPT applications that can improve individual productivity and efficiency.
  • Recognise responsible AI practices related to verification, privacy, confidentiality, and human oversight.

Technology covered

ChatGPTGenerative AIPromptingChatGPT SearchFile UploadsImage UnderstandingContent Generation

Who should attend

  • Business Professionals & Knowledge Workers
  • People Managers & Team Leaders
  • Human Resources & Learning Professionals
  • Sales & Business Development Professionals
  • Marketing & Communications Professionals
  • Operations Professionals
  • Finance & Accounting Professionals
  • Project & Program Management Professionals
  • Customer Service & Customer Success Professionals
  • Business Analysts & Functional Teams

Prerequisites & Participant Readiness

  • Basic computer and internet proficiency
  • Familiarity with common workplace activities such as email, documents, meetings, research, and reporting
  • No prior AI or programming knowledge required
  • No previous ChatGPT experience required

TOC Modules

Concepts
  • Understanding Generative AI and Large Language Models at a business-user level
  • Understanding what ChatGPT is and how it generates responses
  • Exploring key capabilities and common workplace applications
  • Understanding strengths, limitations, hallucinations, and human oversight
Practical activities
  • Exploring ChatGPT through simple workplace questions and instructions
  • Comparing basic prompts to understand how instructions influence responses

Scenarios

Improving Everyday Productivity & Documentation

Raw Business Information → Structured Prompt → ChatGPT → Summary / Document / Action Items → Human Review → Final Business Output

Participants use ChatGPT to transform unstructured notes, meeting information, or communication requirements into clear and structured business deliverables, improving documentation speed and consistency.

Faster Research & Business Planning

Business Question → ChatGPT Search → Source Review → Information Synthesis → Structured Brief → Action Plan

Participants use ChatGPT to research a workplace topic, organise the findings, and create a concise business brief that supports faster planning and decision-making.

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