Tool or Technology
TT0003

ChatGPT Professional

Prompting, Research, Analysis & AI-Powered Workflows

ChatGPT
Duration
16 Hours
Level
Intermediate
Delivery
Instructor-Led
Format
Capability Training

Programme Objectives

  • Develop functional proficiency in using ChatGPT for research, analysis, writing, problem-solving, and structured professional workflows.
  • Apply advanced prompting techniques to produce more accurate, contextual, reusable, and task-specific outputs.
  • Work effectively with documents, spreadsheets, images, web information, and multiple sources.
  • Build repeatable workflows using Projects, Custom GPTs, research capabilities, and scheduled tasks where appropriate.
  • Evaluate AI outputs for factual accuracy, source quality, privacy, bias, and responsible use.

Technology covered

ChatGPTAdvanced PromptingWeb SearchDeep ResearchFile UploadsDocument AnalysisData AnalysisImage Understanding & GenerationProjectsCustom GPTsScheduled Tasks & Multi-Step AI Workflows

Who should attend

  • Business Professionals
  • Managers & Team Leaders
  • Analysts
  • Consultants
  • Project & Program Professionals
  • Sales & Marketing Professionals
  • HR & L&D Professionals
  • Finance Professionals
  • Operations Professionals
  • Technology Professionals
  • Research Professionals
  • Content & Communication Professionals
  • Business Transformation Professionals

Prerequisites & Participant Readiness

  • Basic familiarity with generative AI or conversational AI tools
  • Ability to work with common business documents and digital information
  • Basic spreadsheet and data interpretation skills are helpful
  • Internet access for research-oriented exercises
  • No programming knowledge required
  • No previous ChatGPT course required

TOC Modules

Concepts
  • Understanding ChatGPT as a conversational, reasoning, research, and productivity environment
  • Understanding context, instructions, constraints, output formats, and iterative interaction
  • Differentiating simple questions from structured multi-step tasks
  • Understanding when to use chat, search, research, files, projects, or specialized workflows
Practical activities
  • Converting everyday tasks into structured ChatGPT workflows
  • Comparing weak and well-structured task instructions
  • Building a reusable Goal → Context → Task → Constraints → Output framework

Scenarios

Complex Business Question to Decision-Ready Research

Business Question → Structured Prompt → Web & File Research → Deep Research → Evidence Synthesis → Data Analysis → Options → Professional Report → Human Decision

Participants combine ChatGPT's research, file, analytical, and writing capabilities to transform a complex business question into an evidence-based decision-support deliverable.

Repetitive Professional Task to Reusable AI Workflow

Recurring Business Need → Workflow Analysis → Prompt Template → Project Context → Files & Data → Repeatable Processing → Quality Review → Scheduled / Reusable Execution

Participants convert a recurring knowledge-work activity into a structured ChatGPT workflow that improves consistency and productivity while preserving appropriate human review.

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