Tool or Technology
TT0150

n8n Foundations

Build, Connect & Automate Intelligent Workflows

n8n
Duration
8 Hours
Level
Basic
Delivery
Instructor-Led
Format
Workshop

Programme Objectives

  • Build foundational proficiency in using n8n to automate repetitive business processes across connected applications and services.
  • Create multi-step workflows using triggers, actions, data mapping, expressions, branching, looping, and workflow-control logic.
  • Connect applications and external systems using credentials, webhooks, and APIs.
  • Apply AI Agents and AI-powered processing to classification, extraction, summarisation, decision support, and intelligent workflow routing.
  • Build, test, troubleshoot, and maintain reusable n8n workflows while applying appropriate security and human-review practices.

Technology covered

n8nWorkflowsNodesTriggers & ActionsExpressionsIF & SwitchMerge & Loop Over ItemsWebhooksHTTP RequestSub-WorkflowsError HandlingAI AgentAI Tools

Who should attend

  • Business Analysts & Functional Consultants
  • Automation & Integration Professionals
  • Operations & Process Professionals
  • Sales Operations & Revenue Operations Professionals
  • Marketing Operations Professionals
  • Human Resources & HR Operations Teams
  • Customer Operations & Customer Success Professionals
  • Software & Application Developers
  • Digital Transformation Professionals
  • No-Code / Low-Code Solution Builders
  • Process Owners & Technical Leads

Prerequisites & Participant Readiness

  • Basic computer and internet proficiency
  • Familiarity with common business applications such as email, CRM, spreadsheets, forms, or collaboration platforms
  • Basic understanding of business processes and repetitive workflows
  • Basic familiarity with APIs or JSON is helpful but not mandatory
  • No advanced programming knowledge required
  • No previous n8n experience required

TOC Modules

Concepts
  • Understanding workflow automation and common organisational use cases
  • Understanding n8n, workflows, nodes, connections, executions, and projects
  • Understanding trigger nodes, action nodes, and workflow execution
  • Understanding manual, scheduled, event-driven, and webhook-based workflows
  • Identifying processes suitable for automation
Practical activities
  • Exploring the n8n workflow editor
  • Adding and configuring basic nodes
  • Building and executing a simple Trigger → Action workflow
  • Reviewing node inputs, outputs, and execution results

Scenarios

Intelligent Lead Qualification & Routing

Lead Form / Webhook → Data Validation → AI Agent → Lead Classification → IF / Switch Routing → CRM → Sales Notification

Participants create an n8n workflow that captures incoming leads, processes the information, uses AI to classify the opportunity, routes it according to business rules, and updates relevant sales systems automatically.

AI-Assisted Customer Request Processing

Customer Request → n8n Workflow → AI Analysis → Tool / Knowledge Lookup → Workflow Action → Human Escalation / Response

Participants build an intelligent workflow that interprets incoming customer requests, uses approved tools to gather relevant information, performs routine actions, and routes uncertain or sensitive requests for human review.

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