Tool or Technology
TT0070
Copilot for Microsoft 365 Foundations
Work Smarter Across Microsoft 365 with AI
Copilot for Microsoft 365
Duration
8 Hours
Level
Basic
Delivery
Instructor-Led
Format
Workshop
Programme Objectives
- Build foundational proficiency in using Copilot for Microsoft 365 across common workplace and knowledge-work activities.
- Apply effective prompting techniques to generate, summarise, analyse, transform, and refine business information.
- Use Copilot across Word, Excel, PowerPoint, Outlook, and Teams to improve documentation, communication, analysis, presentations, and meeting productivity.
- Create practical cross-application workflows that reduce repetitive work and improve consistency.
- Apply appropriate permissions, confidentiality, verification, and human-review practices when using AI-generated outputs.
Technology covered
Microsoft 365 CopilotCopilot ChatMicrosoft WordExcelPowerPointOutlookTeams
Who should attend
- Business Professionals & Knowledge Workers
- People Managers & Team Leaders
- Human Resources & Learning Professionals
- Sales & Business Development Professionals
- Marketing & Communications Professionals
- Finance & Accounting Professionals
- Operations Professionals
- Project & Program Management Professionals
- Business Analysts & Functional Consultants
- Customer Service & Customer Success Professionals
Prerequisites & Participant Readiness
- Basic familiarity with Microsoft 365 applications
- Working knowledge of Word, Excel, PowerPoint, Outlook, or Teams is helpful
- Familiarity with common workplace activities such as email, documents, meetings, reporting, and presentations
- No programming knowledge required
- No prior Copilot experience required
- Availability of individual capabilities may depend on organisational licensing and administrator settings
TOC Modules
Concepts
- Understanding Generative AI and Large Language Models at a business-user level
- Understanding Copilot for Microsoft 365 and its role in everyday work
- Understanding the relationship between Copilot, Microsoft 365 applications, and permitted organisational information
- Exploring suitable business applications and productivity opportunities
- Understanding strengths, limitations, hallucinations, and human judgement
Practical activities
- Exploring Copilot through guided workplace tasks
- Identifying repetitive activities that can be improved using Copilot
Scenarios
Meeting to Execution Workflow
Teams Meeting → Copilot Summary → Decisions & Action Items → Word Documentation → Outlook Follow-Up
Participants use Copilot for Microsoft 365 to convert meeting discussions into structured actions, documentation, and communication, improving coordination and reducing manual follow-up work.
Business Data to Management Presentation
Excel Data → Copilot Analysis → Key Insights → Management Summary → PowerPoint Presentation
Participants use Copilot to analyse business information, identify key observations, and transform the findings into a concise management-ready presentation.
Related programmes
Continue with programmes from the same capability area.
- ChatGPT Unlocked: Discover the Power of Generative AI
- ChatGPT Professional: Prompting, Research, Analysis & AI-Powered Workflows
- Mastering ChatGPT: Advanced AI Workflows, Plugins & Automation
- Google Gemini Unlocked: Discover the Power of Generative AI
- Google Gemini Foundations: Prompt, Create & Work Smarter
- Gemini in Action: Research, Create & Build Intelligent Workflows
- Mastering Google Gemini: Advanced Generative AI & Intelligent Workflows
- Claude Unlocked: Think, Create & Work Smarter with AI
Take the next step
Ready to make this programme work for your team?
Customise modules, duration and business scenarios for your team.
Instructor-ledVirtualHybrid
Designed around your roles, tools and real workflows.

