Tool or Technology
TT0010

Claude Foundations

Prompt, Create & Work Smarter with AI

Claude
Duration
8 Hours
Level
Basic
Delivery
Instructor-Led
Format
Workshop

Programme Objectives

  • Build foundational proficiency in using Claude for everyday corporate and knowledge-work activities.
  • Apply structured prompting techniques to generate clearer, more contextual, and professionally usable outputs.
  • Use Claude for writing, summarisation, document analysis, research, planning, reasoning, and information synthesis.
  • Create reusable workplace outputs using Claude Artifacts and organised project-based working.
  • Apply appropriate verification, confidentiality, privacy, and human-review practices when using AI-generated information.

Technology covered

ClaudeGenerative AIPrompt EngineeringWeb SearchFile AnalysisArtifactsProjects

Who should attend

  • Business Professionals & Knowledge Workers
  • People Managers & Team Leaders
  • Human Resources & Learning Professionals
  • Sales & Business Development Professionals
  • Marketing & Communications Professionals
  • Operations Professionals
  • Finance & Accounting Professionals
  • Project & Program Management Professionals
  • Business Analysts & Functional Consultants
  • Research, Strategy & Knowledge Professionals

Prerequisites & Participant Readiness

  • Basic computer and internet proficiency
  • Familiarity with common workplace activities such as documents, email, meetings, research, reporting, and planning
  • No programming knowledge required
  • No previous Claude or Generative AI experience required

TOC Modules

Concepts
  • Understanding Generative AI and Large Language Models at a business-user level
  • Understanding how Claude interprets instructions, context, and reference information
  • Exploring key workplace applications of Claude
  • Understanding strengths, limitations, hallucinations, and human judgement
Practical activities
  • Exploring Claude through guided workplace examples
  • Comparing traditional and AI-assisted approaches to common business activities

Scenarios

Document Analysis to Decision Support

Business Documents → Claude Analysis → Key Findings → Comparison → Risks & Actions → Management Brief

Participants use Claude to analyse business documents, extract relevant information, compare findings, and create a concise management-ready brief that improves analysis and documentation efficiency.

Research to Professional Deliverable

Business Question → Claude Web Search → Source Review → Information Synthesis → Artifact → Final Business Output

Participants research a current business topic, validate supporting information, synthesise the findings, and convert them into a reusable professional deliverable using Claude.

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