Role-Based Programme
RB1475

AI-Powered HR Generalist

Intelligent HR Operations, Employee Support & Workforce Analytics

IMAGE REQUIRED
Duration
32 Hours
Level
Advanced
Delivery
Instructor-Led
Format
Capability Development

Programme Objectives

  • Develop advanced capability to apply AI across recruitment, onboarding, employee lifecycle administration, performance support, learning coordination, engagement, HR operations, and reporting.
  • Use AI to analyse HR documents, workforce data, employee queries, policies, recruitment information, learning records, performance inputs, and engagement feedback.
  • Build repeatable AI-assisted workflows for employee communication, HR case management, onboarding, recruitment coordination, reporting, policy support, and follow-up.
  • Apply AI to identify workforce trends, recurring employee requests, process bottlenecks, documentation gaps, skill-development needs, and HR service improvement opportunities.
  • Design responsible AI-enabled HR Generalist workflows with appropriate controls for privacy, fairness, confidentiality, compliance, accuracy, and human oversight.

Tools covered

Generative AI AssistantsAI Search & ResearchDocument AISpreadsheet & Data AnalysisHR Analytics ToolsRecruitment AILearning & Development AIEmployee Experience AIHR Knowledge ManagementReporting & Dashboard ToolsWorkflow Automation

Who should attend

  • HR Generalists
  • Senior HR Generalists
  • HR Executives
  • HR Officers
  • HR Coordinators
  • HR Specialists
  • HR Business Partners
  • HR Operations Professionals
  • People Operations Professionals
  • Employee Relations Executives
  • Talent Management Professionals
  • Learning & Development Coordinators
  • HR Shared Services Professionals
  • People & Culture Executives
  • HR Generalist Team Leads

Prerequisites & Participant Readiness

  • Working knowledge of Human Resources, employee lifecycle processes, HR operations, or people administration
  • Familiarity with recruitment, onboarding, HR policies, employee records, performance, learning, and employee queries
  • Basic proficiency with spreadsheets, documents, presentations, email, and workplace productivity applications
  • No previous AI course attendance required
  • No programming background required

TOC Modules

Concepts
  • Understanding Generative AI, analytical AI, Document AI, and HR workflow automation
  • Mapping AI opportunities across day-to-day HR Generalist responsibilities
  • Understanding AI assistance versus accountable HR judgement
  • Recognising privacy, fairness, bias, confidentiality, and compliance risks
Practical activities
  • Mapping an existing HR Generalist workflow
  • Comparing manual and AI-assisted HR activities
  • Creating an HR Generalist AI opportunity matrix

Scenarios

Employee Lifecycle from Hiring to Development

Workforce Requirement → Recruitment Coordination → Candidate Processing → Offer Support → Onboarding → Employee Records → Performance Support → Learning & Development

Participants use AI-assisted techniques to coordinate a simulated employee lifecycle, create consistent HR documentation, track actions, support managers and employees, and maintain appropriate human review throughout the process.

HR Operations Data to Employee Service Improvement

Employee Queries + Attendance + Recruitment + Learning + Performance + Engagement + HR Cases → AI Analysis → Recurring Patterns → Priority Improvements → Automated Follow-Up → HR Dashboard → Management Review

Participants design an AI-enabled HR Generalist workflow that consolidates day-to-day HR information, identifies recurring service and workforce issues, automates suitable administrative activities, and improves management visibility while retaining final people decisions with authorised HR professionals.

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