Role-Based Programme
RB0004

ChatGPT for Human Resources

Advanced AI Workflows, Automation & HR Intelligence

IMAGE REQUIRED
Duration
32 Hours
Level
Advanced
Delivery
Instructor-Led
Format
Capability Development

Programme Objectives

  • Develop advanced expertise in applying ChatGPT across major HR functions to improve productivity, consistency, research, documentation, and employee support.
  • Architect reusable HR workflows using advanced prompting, files, Projects, research, specialized assistants, and connected business information.
  • Apply ChatGPT to recruitment, onboarding, learning, performance, engagement, policy, employee services, workforce intelligence, and HR reporting workflows.
  • Build governed AI-assisted and automated HR processes with appropriate validation, human approval, privacy, and access controls.
  • Design and implement practical end-to-end ChatGPT solutions that improve HR operational efficiency and decision support.

Tools covered

ChatGPTAdvanced Prompt EngineeringChatGPT SearchDeep ResearchFile AnalysisMultimodal AIProjectsCustom GPTsPlugins & Connected AppsScheduled Tasks

Who should attend

  • HR Business Partners
  • Talent Acquisition Professionals
  • HR Operations Professionals
  • Learning & Development Professionals
  • Talent Management Professionals
  • Performance & Career Development Professionals
  • Employee Engagement & Experience Professionals
  • Compensation, Benefits & Payroll Professionals
  • HR Analytics & Workforce Planning Professionals
  • Employee Relations Professionals
  • HR Shared Services Professionals
  • Organisational Development Professionals
  • HR Managers & HR Directors
  • CHRO Office & Senior HR Leadership Teams

Prerequisites & Participant Readiness

  • Familiarity with common HR processes and employee-lifecycle activities
  • Basic understanding of workplace documentation, communication, reporting, and research
  • Familiarity with HR policies, employee information, and business processes is helpful
  • Basic experience using Generative AI is beneficial but not mandatory
  • No programming knowledge required
  • Access to advanced ChatGPT capabilities may depend on organisational workspace permissions
  • Completion of shorter ChatGPT for HR programmes is not required

TOC Modules

Concepts
  • Understanding Generative AI and ChatGPT in the HR context
  • Understanding AI assistance versus human HR judgement
  • Identifying suitable applications across the employee lifecycle
  • Understanding hallucinations, bias, privacy, and sensitive HR information
Practical activities
  • Exploring ChatGPT using realistic HR requirements
  • Comparing manual and AI-assisted approaches to recurring HR tasks
  • Identifying high-value ChatGPT opportunities within an HR function

Scenarios

Employee Lifecycle Productivity Workflow

Workforce Requirement → Recruitment Support → Onboarding → Learning & Development → Performance Support → Employee Communication → Human Review

Participants design an integrated ChatGPT-assisted employee-lifecycle workflow that reduces repetitive HR documentation and content preparation while improving consistency across major HR processes.

HR Intelligence & Decision-Support Workflow

HR Business Question → Internal Reference Files → Search / Deep Research → Workforce & Market Evidence → Analysis → HR Recommendation → Leadership Brief

Participants combine organisational HR information with source-backed external research to produce a structured management brief supporting workforce planning, capability development, policy review, or other strategic HR decisions.

Related programmes

Continue with programmes from the same capability area.

Take the next step

Ready to make this programme work for your team?

Customise modules, duration and business scenarios for your team.

Instructor-ledVirtualHybrid

Designed around your roles, tools and real workflows.