Role-Based Programme
RB0001

ChatGPT for Human Resources

AI Skills for Smarter Everyday HR

IMAGE REQUIRED
Duration
4 Hours
Level
Awareness
Delivery
Instructor-Led
Format
Awareness Session

Programme Objectives

  • Understand how ChatGPT and Generative AI can support everyday activities across major Human Resources functions.
  • Explore practical prompting techniques for creating clearer, more relevant, and professionally structured HR outputs.
  • Apply ChatGPT to recruitment, onboarding, learning, performance, employee communication, policy, and HR documentation requirements.
  • Experience how files, documents, and current web information can support HR research and knowledge work.
  • Recognise privacy, confidentiality, bias, accuracy, and human-review requirements when using AI in HR.

Tools covered

ChatGPTPromptingChatGPT SearchFile UploadsDocument AnalysisImage UnderstandingContent Generation

Who should attend

  • HR Business Partners
  • HR Generalists
  • Talent Acquisition Professionals
  • Learning & Development Professionals
  • HR Operations Professionals
  • Talent Management Professionals
  • Performance Management Professionals
  • Employee Engagement Professionals
  • Compensation & Benefits Professionals
  • Payroll & Employee Services Teams
  • HR Managers & People Leaders

Prerequisites & Participant Readiness

  • Basic understanding of Human Resources activities and processes
  • Familiarity with common HR communication, documentation, and employee-support activities
  • Basic computer and internet proficiency
  • No AI or programming knowledge required
  • No previous ChatGPT experience required

TOC Modules

Concepts
  • Understanding ChatGPT and Generative AI from an HR professional's perspective
  • Identifying suitable applications across the employee lifecycle
  • Understanding AI assistance versus human HR judgement and decision-making
  • Recognising hallucinations, bias, confidentiality, and information-quality risks
Practical activities
  • Exploring ChatGPT through common HR questions and workplace requirements
  • Comparing a basic HR request with an improved AI-assisted approach

Scenarios

Recruitment to Onboarding Productivity

Role Requirement → Structured Prompt → Job Description → Interview Questions → Candidate Communication → Onboarding Checklist

Participants use ChatGPT to transform a role requirement into a connected set of recruitment and onboarding outputs, improving HR documentation productivity and consistency while retaining human review over hiring decisions.

HR Policy to Employee Communication

HR Policy / Process Document → File Analysis → Key Points → Employee-Friendly Summary → FAQ → Communication Draft

Participants use ChatGPT to transform complex HR policy or process information into clear employee-facing communication, improving documentation accessibility and reducing repetitive HR clarification effort.

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