Role-Based Programme
RB0002

ChatGPT for Human Resources

Practical AI for Smarter HR Workflows

IMAGE REQUIRED
Duration
8 Hours
Level
Basic
Delivery
Instructor-Led
Format
Workshop

Programme Objectives

  • Build foundational proficiency in using ChatGPT across major Human Resources functions and day-to-day HR activities.
  • Apply structured prompting techniques to create accurate, relevant, and professionally formatted HR outputs.
  • Use ChatGPT for recruitment, onboarding, learning, performance, employee communication, policies, and HR operations.
  • Work with HR documents and external information to summarise, analyse, compare, and organise information efficiently.
  • Create repeatable AI-assisted HR workflows while applying confidentiality, validation, bias awareness, and human judgement.

Tools covered

ChatGPTGenerative AIPrompt EngineeringChatGPT SearchFile UploadsDocument AnalysisImage Understanding

Who should attend

  • HR Business Partners
  • Talent Acquisition & Recruitment Professionals
  • HR Operations Professionals
  • Learning & Development Professionals
  • Talent Management Professionals
  • Performance Management Professionals
  • Employee Engagement & Employee Experience Professionals
  • Compensation, Benefits & Payroll Professionals
  • HR Shared Services Professionals
  • HR Managers & Team Leaders
  • People Operations Professionals
  • HR Generalists

Prerequisites & Participant Readiness

  • Basic understanding of common Human Resources activities and processes
  • Familiarity with workplace communication, documents, policies, and employee-related workflows
  • Basic computer and internet proficiency
  • No programming knowledge required
  • No previous ChatGPT experience required
  • Participants should avoid using confidential employee information during training exercises

TOC Modules

Concepts
  • Understanding ChatGPT and Generative AI from an HR professional's perspective
  • Exploring where ChatGPT can support activities across the employee lifecycle
  • Understanding AI assistance versus professional HR judgement and decision-making
  • Recognising hallucinations, bias, limitations, privacy, and confidentiality considerations
Practical activities
  • Exploring ChatGPT through common HR workplace requirements
  • Comparing basic and well-structured instructions for the same HR task
  • Identifying suitable and unsuitable HR activities for ChatGPT assistance

Scenarios

Recruitment to Onboarding Productivity Workflow

Role Requirement → ChatGPT Prompt → Job Description → Interview Questions → Candidate Communication → Onboarding Plan → Human Review

Participants use ChatGPT to support multiple repetitive stages of the recruitment and onboarding process, improving preparation speed and consistency while retaining HR judgement over candidate and employee decisions.

HR Policy to Employee Communication Workflow

HR Policy / Document → File Analysis → Key Information → Employee-Friendly Summary → FAQs → Communication → HR Validation

Participants transform approved HR documentation into clear employee-facing information, improving documentation efficiency and accessibility while ensuring the final communication remains grounded in the original policy.

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