Role-Based Programme
RB1358

AI for Vendor & Supplier Management

Supplier Performance, Risk Intelligence & Relationship Excellence

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Duration
16 Hours
Level
Intermediate
Delivery
Instructor-Led
Format
Capability Training

Programme Objectives

  • Develop practical AI capabilities for vendor onboarding, supplier performance management, relationship governance, risk monitoring, and supplier development.
  • Apply AI to analyse supplier KPIs, delivery performance, quality, responsiveness, SLA adherence, commercial information, and recurring issues.
  • Use AI to strengthen supplier reviews, scorecards, communication, escalation management, corrective actions, and improvement planning.
  • Improve vendor-management decisions through structured supplier segmentation, risk intelligence, performance analytics, and relationship planning.
  • Apply responsible AI practices related to supplier confidentiality, commercial sensitivity, fairness, data quality, source validation, and human oversight.

Tools covered

Generative AI AssistantsAI Search & ResearchSupplier Performance AnalysisVendor Risk AnalysisSupplier ScorecardsContract & SLA Review SupportSupplier Communication SupportIssue & Escalation AnalysisSupplier Development PlanningCompliance Monitoring SupportVendor AnalyticsExecutive Summarisation

Who should attend

  • Vendor Managers
  • Supplier Managers
  • Supplier Relationship Managers
  • Procurement Managers
  • Vendor Management Executives
  • Supplier Performance Managers
  • Procurement Specialists
  • Procurement Analysts
  • Category Managers
  • Strategic Sourcing Professionals
  • Commercial Managers
  • Supplier Quality Professionals
  • Contract Management Professionals
  • Procurement Operations Professionals
  • Procurement & Vendor Management Leaders

Prerequisites & Participant Readiness

  • Experience in procurement, vendor management, supplier management, sourcing, supplier quality, or commercial operations
  • Familiarity with supplier KPIs, SLAs, contracts, scorecards, vendor reviews, and issue management
  • Basic familiarity with Generative AI tools is recommended
  • Ability to interpret supplier, operational, quality, and commercial information
  • No programming knowledge required

TOC Modules

Concepts
  • Understanding Generative AI, reasoning models, multimodal AI, and AI assistants
  • Exploring AI applications across vendor onboarding, performance, risk, reviews, and supplier development
  • Understanding how AI complements procurement, ERP, supplier-management, and contract-management platforms
  • Recognising hallucinations, unsupported supplier claims, and limitations in supplier decisions
Practical activities
  • Mapping the supplier-management lifecycle to practical AI applications
  • Identifying high-value versus high-risk AI use cases
  • Comparing traditional and AI-assisted vendor-management workflows

Scenarios

Underperforming Supplier to Performance Recovery Plan

Supplier Scorecard → SLA Review → Quality & Delivery Issues → Root-Cause Analysis → Risk Assessment → Corrective Actions → Governance Review → Recovery Plan

Participants use AI to analyse a simulated underperforming supplier, identify the most significant performance and risk issues, and create a structured supplier recovery plan.

Critical Vendor Dependency to Supplier Resilience Strategy

Dependency Analysis → Performance History → Risk Review → Business Impact → Contingency Options → Supplier Development → Governance Actions → Resilience Roadmap

Participants use AI to assess a simulated critical supplier dependency, identify vulnerabilities, evaluate mitigation options, and develop a structured vendor resilience and relationship strategy.

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