Role-Based Programme
RB1199
AI for PR & Communications
Advanced Media Intelligence, Reputation Management & Strategic Communication
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Duration
32 Hours
Level
Advanced
Delivery
Instructor-Led
Format
Capability Development
Programme Objectives
- Develop advanced capability to apply AI across public relations, media relations, corporate communications, reputation management, executive communication, and crisis response.
- Use AI-assisted research to monitor media coverage, stakeholder sentiment, industry narratives, competitor communication, and emerging reputation risks.
- Apply AI to message development, press materials, media briefs, executive communication, campaign planning, and stakeholder engagement.
- Use AI-assisted analysis to improve communication quality, media intelligence, issue detection, response speed, and reputation management.
- Build responsible AI-enabled PR and Communications workflows with strong validation, confidentiality, brand governance, misinformation controls, and human oversight.
Tools covered
Generative AI AssistantsAI Search & Deep ResearchMedia IntelligenceNews MonitoringStakeholder AnalysisSentiment AnalysisMessage DevelopmentPress Release SupportExecutive CommunicationCrisis CommunicationReputation MonitoringSocial Listening ConceptsContent AnalysisWorkflow AutomationAI Agents
Who should attend
- Public Relations Managers
- Corporate Communications Managers
- PR Executives
- Communications Specialists
- Media Relations Professionals
- External Communications Professionals
- Internal Communications Professionals
- Reputation Management Professionals
- Corporate Affairs Professionals
- Brand Communications Professionals
- Crisis Communications Professionals
- Executive Communications Professionals
- Content & Communications Professionals
- Media Monitoring Professionals
- Marketing Leaders Responsible for Communications & Reputation
Prerequisites & Participant Readiness
- Experience in public relations, corporate communications, media relations, brand communication, or corporate affairs
- Familiarity with press releases, media engagement, stakeholder communication, reputation management, and communication campaigns
- Basic awareness of Generative AI and common business applications
- Comfort working with media, stakeholder, communication, and reputation information
- No programming knowledge required
TOC Modules
Concepts
- Understanding Generative AI, reasoning models, multimodal AI, AI search, automation, and AI agents
- Exploring AI applications across media monitoring, writing, stakeholder engagement, and reputation management
- Distinguishing AI-assisted communication from automated publishing
- Understanding hallucinations, misinformation, confidentiality, bias, and human accountability
Practical activities
- Mapping AI opportunities across the PR and Communications lifecycle
- Identifying activities suitable for augmentation, automation, or continued human ownership
- Creating an AI opportunity map for communications teams
Scenarios
Corporate Announcement to Integrated Media Campaign
Business Development → Stakeholder Analysis → Core Narrative → Key Messages → Press Release → Media Pitch → Executive Talking Points → Coverage Monitoring
Participants use AI to transform a major corporate announcement into an integrated communications programme with consistent messaging, media engagement, executive communication, and measurement.
Emerging Reputation Issue to Crisis Response Strategy
Media Signal → Issue Verification → Stakeholder Impact → Risk Assessment → Holding Statement → Media Response → Executive Communication → Monitoring → Recovery Plan
Participants use AI to detect and analyse an emerging reputation issue, prepare stakeholder and media responses, establish escalation protocols, and create a structured communication recovery plan.
Related programmes
Continue with programmes from the same capability area.
- ChatGPT for Human Resources: AI Skills for Smarter Everyday HR
- ChatGPT for Human Resources: Practical AI for Smarter HR Workflows
- ChatGPT for Human Resources: Research, Analyse & Build Smarter HR Workflows
- ChatGPT for Human Resources: Advanced AI Workflows, Automation & HR Intelligence
- ChatGPT for Sales & Business Development: Practical AI Skills for Modern Sales Teams
- ChatGPT for Sales & Business Development: Research, Engage & Build Smarter Sales Workflows
- ChatGPT for Sales & Business Development: Advanced AI Workflows, Account Intelligence & Sales Automation
- ChatGPT for Marketing: AI Skills for Modern Marketing Teams
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Instructor-ledVirtualHybrid
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