Role-Based Programme
RB1098

AI for Business Analysis

Requirements Intelligence, Process Insights & Data-Driven Decision Support

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Duration
16 Hours
Level
Intermediate
Delivery
Instructor-Led
Format
Capability Training

Programme Objectives

  • Develop practical AI capabilities for requirements analysis, process understanding, stakeholder research, problem solving, and business decision support.
  • Apply AI to analyse documents, business data, stakeholder inputs, operational issues, customer needs, and business requirements.
  • Use AI to improve requirement elicitation, documentation, process mapping, gap analysis, option evaluation, and management communication.
  • Strengthen business-analysis workflows through structured research, root-cause exploration, prioritisation, validation, and traceability.
  • Apply responsible AI practices related to confidentiality, accuracy, assumptions, bias, governance, and human validation.

Tools covered

Generative AI AssistantsAI Search & ResearchDocument AnalysisData AnalysisRequirements AnalysisProcess AnalysisStakeholder AnalysisRoot-Cause AnalysisExecutive SummarisationPresentation ToolsKnowledge Assistants

Who should attend

  • Business Analysts
  • Senior Business Analysts
  • Business Systems Analysts
  • Functional Analysts
  • Process Analysts
  • Business Process Professionals
  • Requirements Analysts
  • Product Analysts
  • Transformation Analysts
  • Strategy Analysts
  • Operations Analysts
  • Project Analysts
  • Business Excellence Professionals
  • PMO Professionals
  • Digital Transformation Professionals

Prerequisites & Participant Readiness

  • Experience in business analysis, process analysis, requirements gathering, project delivery, or business operations
  • Familiarity with business processes, stakeholder discussions, documentation, and structured analysis
  • Basic familiarity with Generative AI tools is recommended
  • Ability to interpret business reports and structured data
  • No programming knowledge required

TOC Modules

Concepts
  • Understanding Generative AI, reasoning models, multimodal AI, and AI assistants
  • Exploring AI applications across requirements, process analysis, research, documentation, and decision support
  • Understanding how AI differs from traditional business-analysis and productivity tools
  • Recognising hallucinations, missing context, bias, and AI limitations
Practical activities
  • Mapping Business Analyst activities to practical AI applications
  • Identifying high-value versus low-value use cases
  • Comparing traditional and AI-assisted business-analysis workflows

Scenarios

Business Problem to Validated Requirements

Business Problem → Stakeholder Analysis → Elicitation → Process Review → Root-Cause Analysis → Requirements → Prioritisation → Validation

Participants use AI to analyse a simulated business challenge, structure stakeholder inputs, identify process issues, develop requirements, and prepare a validated requirement set for project review.

Current-State Process to Solution Recommendation

Current State → Data & Process Analysis → Pain Points → Gap Analysis → Solution Options → Impact Assessment → Business Case → Management Recommendation

Participants use AI to analyse an inefficient business process, identify improvement opportunities, compare solution alternatives, and prepare a structured recommendation for management approval.

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