Role-Based Programme
RB1084

AI for Change Management

Driving Adoption, Stakeholder Engagement & Business Transformation

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Duration
4 Hours
Level
Awareness
Delivery
Instructor-Led
Format
Awareness Session

Programme Objectives

  • Understand how AI can support organisational change planning, stakeholder engagement, communication, and adoption.
  • Use AI to analyse stakeholder needs, change impacts, resistance signals, and readiness considerations.
  • Apply AI-assisted techniques to create targeted change communication, engagement plans, and adoption support.
  • Explore practical applications of AI for change monitoring, feedback analysis, and management reporting.
  • Understand responsible use of AI when working with employee, stakeholder, and organisational change information.

Tools covered

Generative AI AssistantsAI Search & ResearchStakeholder AnalysisChange Impact AnalysisCommunication PlanningSentiment Analysis ConceptsChange Readiness AssessmentAdoption Tracking

Who should attend

  • Change Managers
  • Change Management Professionals
  • Transformation Managers
  • Business Transformation Professionals
  • Programme & Project Managers
  • Strategy Managers
  • Organisational Development Professionals
  • Business Managers
  • PMO Professionals
  • Change Communication Professionals
  • Business Analysts
  • Leaders Supporting Organisational Change

Prerequisites & Participant Readiness

  • Basic understanding of organisational change or transformation initiatives
  • Familiarity with stakeholders, communication, and business processes
  • Basic awareness of Generative AI tools
  • No technical or programming experience required
  • Willingness to explore AI-supported change-management practices

TOC Modules

Concepts
  • Understanding Generative AI and its relevance to organisational change
  • Exploring AI applications across planning, engagement, communication, and adoption
  • Understanding human judgement versus AI-assisted recommendations
  • Recognising hallucinations, bias, privacy, and confidentiality risks
Practical activities
  • Identifying AI opportunities across a sample change initiative
  • Creating a simple AI-assisted Change Management activity map

Scenarios

Enterprise Transformation with Low Employee Readiness

Business Change → Stakeholder Groups → Change Impact → Concerns → Communication → Engagement → Readiness Actions

Participants use AI to assess the impact of a major transformation, identify stakeholder groups requiring additional support, and develop targeted communication and engagement actions.

Low Adoption After a New Process Launch

Feedback → Adoption Signals → Resistance Themes → Root Causes → Targeted Support → Communication → Reinforcement

Participants use AI to analyse anonymised feedback after a process rollout, identify common adoption barriers, and create practical actions to improve understanding, participation, and sustained adoption.

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