Role-Based Programme
RB1080

AI for Business Transformation

Process Reinvention, Change Strategy & Smarter Transformation Decisions

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Duration
4 Hours
Level
Awareness
Delivery
Instructor-Led
Format
Awareness Session

Programme Objectives

  • Understand how AI can support Business Transformation across process redesign, operating-model change, capability building, and transformation planning.
  • Explore practical AI applications for identifying transformation opportunities, analysing current-state challenges, and developing future-state options.
  • Apply structured prompting techniques to assess processes, generate transformation ideas, identify dependencies, and support decision-making.
  • Use AI to improve productivity across transformation briefs, stakeholder analysis, roadmaps, management reviews, and executive communication.
  • Recognise confidentiality, change risk, bias, governance, data quality, and human-accountability requirements when using AI in transformation initiatives.

Tools covered

Generative AI AssistantsAI Search & ResearchDocument AnalysisProcess AnalysisTransformation PlanningScenario AnalysisExecutive SummarisationAI-Powered Presentation & Communication Tools

Who should attend

  • Business Transformation Professionals
  • Transformation Managers
  • Transformation Program Managers
  • Business Transformation Leads
  • Digital Transformation Professionals
  • Process Transformation Professionals
  • Operating Model Professionals
  • Business Excellence Professionals
  • Change Transformation Professionals
  • Transformation Analysts
  • Strategy Professionals
  • PMO & Transformation Office Professionals
  • Process Excellence Leaders
  • Continuous Improvement Professionals
  • Senior Transformation Team Members

Prerequisites & Participant Readiness

  • Basic understanding of business processes, transformation, or organisational change
  • Familiarity with process improvement, transformation programs, or business planning is helpful
  • Basic analytical and business-documentation skills
  • No programming or technical AI knowledge required
  • No previous AI-tool experience required

TOC Modules

Concepts
  • Understanding Generative AI and its relevance to business transformation
  • Exploring AI applications across process redesign, operating models, customer journeys, workforce, and decision support
  • Understanding the difference between AI assistance, automation, analytics, and transformation strategy
  • Recognising AI limitations, hallucinations, incomplete evidence, and unsupported recommendations
Practical activities
  • Identifying high-value AI applications across a typical transformation lifecycle
  • Comparing a traditional transformation-analysis activity with an AI-assisted approach

Scenarios

Current Process to Future-State Transformation

Current Process → AI-Assisted Analysis → Pain Points → Transformation Opportunities → Future-State Options → Prioritisation → Roadmap

Participants analyse a sample business process, identify inefficiencies and transformation opportunities, and create a high-level future-state roadmap for management review.

Transformation Initiative to Change Action Plan

Transformation Initiative → Stakeholder Analysis → Change Impact → Risks & Dependencies → Communication → Adoption Actions → Executive Update

Participants use AI to analyse the impact of a sample transformation initiative, identify stakeholder and change requirements, and prepare a structured action plan for implementation and leadership communication.

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