Role-Based Programme
RB1051

AI for General Managers

Advanced Business Leadership, Performance Intelligence & Operational Transformation

IMAGE REQUIRED
Duration
32 Hours
Level
Advanced
Delivery
Instructor-Led
Format
Capability Development

Programme Objectives

  • Develop advanced capability to apply AI across business planning, operations, performance management, customer priorities, people leadership, and decision-making.
  • Use AI-assisted research, analysis, scenario planning, and problem-solving to improve management effectiveness and business outcomes.
  • Identify opportunities to improve productivity, quality, cost, service, growth, and execution through responsible AI adoption.
  • Evaluate AI initiatives based on business value, feasibility, risk, data readiness, workforce impact, governance, and measurable benefits.
  • Build an actionable AI-enabled business and operational transformation roadmap aligned with organisational priorities.

Tools covered

Generative AI AssistantsAI Search & ResearchDocument IntelligenceData AnalysisScenario PlanningBusiness Performance AnalysisAI-Powered PresentationsWorkflow AutomationKnowledge AssistantsAI AgentsDecision-Support Tools

Who should attend

  • General Managers
  • Senior General Managers
  • Regional General Managers
  • Business General Managers
  • Operations General Managers
  • Functional General Managers
  • Area General Managers
  • Branch General Managers
  • Divisional General Managers
  • Profit Centre Managers
  • Business Unit Managers
  • Regional Business Leaders
  • Senior Operations Leaders
  • Managers Responsible for P&L and Business Performance

Prerequisites & Participant Readiness

  • Significant experience in business, operational, or functional management
  • Familiarity with business planning, performance reviews, team leadership, and operational management
  • Basic awareness of Generative AI and common business applications
  • Prior exposure to AI-assisted productivity or analytical tools is helpful
  • No programming knowledge required

TOC Modules

Concepts
  • Understanding Generative AI, reasoning models, multimodal AI, automation, and AI agents
  • Exploring AI applications across operations, customers, finance, people, strategy, and management
  • Distinguishing AI assistance, analytics, automation, and autonomous execution
  • Understanding hallucinations, uncertainty, context limitations, and human accountability
Practical activities
  • Mapping AI opportunities across a General Manager's responsibilities
  • Identifying activities suitable for augmentation, automation, or human ownership
  • Creating a personal AI opportunity map for general management

Scenarios

Business Performance Challenge to Management Action

Performance Gap → Data & Process Analysis → Root Causes → Business Options → Scenario Evaluation → Financial & Operational Impact → Risks → Management Recommendation

Participants use AI to analyse a complex business-performance challenge, identify underlying issues, evaluate alternative responses, and develop a structured management recommendation.

AI-Enabled Business Transformation Roadmap

Business Priorities → Operational Challenges → AI Opportunities → Value & Feasibility → Business Case → Governance → Workforce Impact → Prioritisation → 12–24 Month Roadmap

Participants act as General Managers to develop an AI transformation roadmap covering business performance, productivity, customer outcomes, workforce capability, governance, investment, and measurable value.

Related programmes

Continue with programmes from the same capability area.

Take the next step

Ready to make this programme work for your team?

Customise modules, duration and business scenarios for your team.

Instructor-ledVirtualHybrid

Designed around your roles, tools and real workflows.