Role-Based Programme
RB1037

AI for Department & Functional Heads

Smarter Leadership, Decision-Making & Functional Performance

IMAGE REQUIRED
Duration
8 Hours
Level
Basic
Delivery
Instructor-Led
Format
Workshop

Programme Objectives

  • Understand how AI can support Department and Functional Heads across planning, performance management, decision-making, communication, and team productivity.
  • Apply AI to analyse functional information, identify trends, prepare management reviews, and support operational and strategic decisions.
  • Use AI to improve reporting, documentation, meeting preparation, stakeholder communication, and cross-functional collaboration.
  • Develop practical skills for prompting, evaluating AI-generated outputs, challenging assumptions, and converting information into actionable insights.
  • Understand responsible AI use, confidentiality, governance, data accuracy, and leadership accountability within functional teams.

Tools covered

Generative AI AssistantsAI Search & ResearchDocument AnalysisData AnalysisExecutive SummarisationScenario AnalysisAI-Powered Presentation & Communication Tools

Who should attend

  • Department Heads
  • Functional Heads
  • Functional Directors
  • General Managers
  • Senior Managers
  • Heads of Operations
  • Heads of Finance
  • Heads of Human Resources
  • Heads of Sales
  • Heads of Marketing
  • Heads of Technology
  • Heads of Customer Service
  • Heads of Procurement
  • Heads of Quality
  • Cross-Functional Leaders

Prerequisites & Participant Readiness

  • Experience in departmental, functional, or senior management roles
  • Familiarity with functional planning, performance reviews, and management reporting
  • Basic understanding of digital business tools
  • No programming or technical AI knowledge required
  • Prior experience with AI tools is helpful but not mandatory

TOC Modules

Concepts
  • Understanding Generative AI, AI assistants, multimodal AI, and AI-powered research
  • Understanding the relevance of AI to functional productivity, performance, planning, and decision-making
  • Distinguishing AI assistance from traditional automation, analytics, and search
  • Understanding AI limitations, hallucinations, uncertainty, and data-quality risks
Practical activities
  • Identifying recurring management activities suitable for AI assistance
  • Comparing traditional and AI-assisted approaches to a functional task
  • Mapping potential AI use cases within a department

Scenarios

Applied scenario simulations are tailored based on the client's industry context.

Related programmes

Continue with programmes from the same capability area.

Take the next step

Ready to make this programme work for your team?

Customise modules, duration and business scenarios for your team.

Instructor-ledVirtualHybrid

Designed around your roles, tools and real workflows.