Role-Based Programme
RB0940
NotebookLM for Sales & Business Development
Research Accounts, Decode Buyer Needs & Build Evidence-Based Sales Intelligence
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Duration
16 Hours
Level
Intermediate
Delivery
Instructor-Led
Format
Capability Training
Programme Objectives
- Develop functional proficiency in using NotebookLM for account research, opportunity analysis, customer discovery, and sales preparation.
- Build source-grounded workflows for synthesising company information, customer documents, meeting notes, proposals, and market intelligence.
- Analyse buyer needs, business priorities, objections, risks, competitors, and decision criteria across multiple information sources.
- Create account briefs, opportunity summaries, comparison tables, stakeholder insights, and customer-ready sales materials.
- Apply source validation, confidentiality, accuracy, and human sales judgement when using AI-assisted sales intelligence.
Tools covered
NotebookLMSource-Grounded ChatCitationsSource ManagementReportsData TablesMind MapsAudio OverviewsVideo OverviewsSlide Decks
Who should attend
- Sales Executives
- Business Development Executives
- Account Managers
- Key Account Managers
- Enterprise Sales Professionals
- Business Development Managers
- Sales Managers
- Pre-Sales Professionals
- Relationship Managers
- Inside Sales Professionals
- Strategic Account Managers
- Sales Operations Professionals
- Customer Acquisition Professionals
- Sales Team Leads
Prerequisites & Participant Readiness
- Basic understanding of sales or business-development activities
- Familiarity with prospect research, discovery meetings, proposals, or account planning
- Experience working with customer documents, business reports, or sales information
- Basic computer and internet proficiency
- No programming or technical AI knowledge required
- No previous NotebookLM experience required
TOC Modules
Concepts
- Understanding NotebookLM as a source-grounded research and analysis environment
- Understanding Sources → Questions → Evidence → Insight → Action workflows
- Identifying use cases across prospecting, discovery, account planning, and opportunity management
- Understanding citations and source traceability in sales research
Practical activities
- Creating a sales-focused notebook using sample company and customer information
- Asking account and opportunity questions across multiple sources
- Verifying generated responses against supporting citations
Scenarios
Target Account Research to Opportunity Strategy
Company Information → Business Reports → Customer Notes → NotebookLM Analysis → Strategic Priorities → Buyer Needs → Stakeholders → Opportunity Hypothesis → Account Brief
Participants consolidate multiple account sources to identify business priorities, likely challenges, stakeholder interests, and opportunity signals and produce a source-grounded account strategy.
Discovery to Proposal Readiness
Discovery Notes → Customer Requirements → Competitor Information → NotebookLM → Needs & Decision Criteria → Risks & Gaps → Requirement Matrix → Proposal Brief
Participants synthesise customer discovery and requirement information to identify priorities, objections, decision criteria, gaps, and competitive considerations and prepare a structured proposal-readiness brief.
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