Role-Based Programme
RB0940

NotebookLM for Sales & Business Development

Research Accounts, Decode Buyer Needs & Build Evidence-Based Sales Intelligence

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Duration
16 Hours
Level
Intermediate
Delivery
Instructor-Led
Format
Capability Training

Programme Objectives

  • Develop functional proficiency in using NotebookLM for account research, opportunity analysis, customer discovery, and sales preparation.
  • Build source-grounded workflows for synthesising company information, customer documents, meeting notes, proposals, and market intelligence.
  • Analyse buyer needs, business priorities, objections, risks, competitors, and decision criteria across multiple information sources.
  • Create account briefs, opportunity summaries, comparison tables, stakeholder insights, and customer-ready sales materials.
  • Apply source validation, confidentiality, accuracy, and human sales judgement when using AI-assisted sales intelligence.

Tools covered

NotebookLMSource-Grounded ChatCitationsSource ManagementReportsData TablesMind MapsAudio OverviewsVideo OverviewsSlide Decks

Who should attend

  • Sales Executives
  • Business Development Executives
  • Account Managers
  • Key Account Managers
  • Enterprise Sales Professionals
  • Business Development Managers
  • Sales Managers
  • Pre-Sales Professionals
  • Relationship Managers
  • Inside Sales Professionals
  • Strategic Account Managers
  • Sales Operations Professionals
  • Customer Acquisition Professionals
  • Sales Team Leads

Prerequisites & Participant Readiness

  • Basic understanding of sales or business-development activities
  • Familiarity with prospect research, discovery meetings, proposals, or account planning
  • Experience working with customer documents, business reports, or sales information
  • Basic computer and internet proficiency
  • No programming or technical AI knowledge required
  • No previous NotebookLM experience required

TOC Modules

Concepts
  • Understanding NotebookLM as a source-grounded research and analysis environment
  • Understanding Sources → Questions → Evidence → Insight → Action workflows
  • Identifying use cases across prospecting, discovery, account planning, and opportunity management
  • Understanding citations and source traceability in sales research
Practical activities
  • Creating a sales-focused notebook using sample company and customer information
  • Asking account and opportunity questions across multiple sources
  • Verifying generated responses against supporting citations

Scenarios

Target Account Research to Opportunity Strategy

Company Information → Business Reports → Customer Notes → NotebookLM Analysis → Strategic Priorities → Buyer Needs → Stakeholders → Opportunity Hypothesis → Account Brief

Participants consolidate multiple account sources to identify business priorities, likely challenges, stakeholder interests, and opportunity signals and produce a source-grounded account strategy.

Discovery to Proposal Readiness

Discovery Notes → Customer Requirements → Competitor Information → NotebookLM → Needs & Decision Criteria → Risks & Gaps → Requirement Matrix → Proposal Brief

Participants synthesise customer discovery and requirement information to identify priorities, objections, decision criteria, gaps, and competitive considerations and prepare a structured proposal-readiness brief.

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