Role-Based Programme
RB0938
NotebookLM for Sales & Business Development
Turn Sales Information into Account Insights & Better Conversations
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Duration
4 Hours
Level
Awareness
Delivery
Instructor-Led
Format
Awareness Session
Programme Objectives
- Understand how NotebookLM can consolidate account, prospect, product, proposal, and market information into a source-grounded sales workspace.
- Explore AI-assisted retrieval of customer requirements, previous discussions, objections, commitments, and opportunity information.
- Use multi-source analysis to improve account preparation, discovery, proposal development, and sales follow-through.
- Experience practical workflows for creating account briefs, meeting-preparation summaries, opportunity insights, and customer-facing inputs.
- Apply source validation, confidentiality, and human judgement when using AI-generated sales insights.
Tools covered
NotebookLMSource-Grounded ChatCitationsSource ManagementReportsData TablesMind MapsAudio Overviews
Who should attend
- Sales Managers
- Business Development Managers
- Account Managers
- Key Account Managers
- Enterprise Sales Professionals
- Inside Sales Professionals
- Business Development Executives
- Relationship Managers
- Sales Development Representatives
- Account Executives
- Pre-Sales Professionals
- Sales Operations Professionals
Prerequisites & Participant Readiness
- Basic understanding of sales or business-development activities
- Familiarity with prospects, customer meetings, proposals, account information, or opportunity management
- Basic computer and internet proficiency
- No programming or technical AI knowledge required
- No previous NotebookLM experience required
TOC Modules
Concepts
- Understanding NotebookLM as a source-grounded research and sales-information workspace
- Understanding notebooks, sources, chat, citations, and generated outputs
- Identifying suitable sales sources such as account documents, proposals, meeting notes, product information, and market reports
- Understanding the difference between source-grounded insights and general AI responses
Practical activities
- Creating a sales-focused notebook using sample account information
- Reviewing automatically generated source summaries
- Asking initial questions about the customer, opportunity, and business context
Scenarios
Prospect Research to Discovery Preparation
Company Information + Market Research + Previous Account Notes → NotebookLM Analysis → Business Priorities → Customer Hypotheses → Discovery Questions → Pre-Call Brief
Participants consolidate available prospect information to prepare a structured, source-grounded discovery brief for a sales or business-development conversation.
Customer Meeting to Opportunity Action Plan
Customer Notes + Requirements + Proposal Information → Multi-Source Analysis → Needs & Objections → Open Questions → Next Actions → Opportunity Brief
Participants use NotebookLM to organise customer information into a concise opportunity review, improving preparation, follow-through, and account visibility.
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Continue with programmes from the same capability area.
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- ChatGPT for Marketing: AI Skills for Modern Marketing Teams
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