Role-Based Programme
RB0938

NotebookLM for Sales & Business Development

Turn Sales Information into Account Insights & Better Conversations

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Duration
4 Hours
Level
Awareness
Delivery
Instructor-Led
Format
Awareness Session

Programme Objectives

  • Understand how NotebookLM can consolidate account, prospect, product, proposal, and market information into a source-grounded sales workspace.
  • Explore AI-assisted retrieval of customer requirements, previous discussions, objections, commitments, and opportunity information.
  • Use multi-source analysis to improve account preparation, discovery, proposal development, and sales follow-through.
  • Experience practical workflows for creating account briefs, meeting-preparation summaries, opportunity insights, and customer-facing inputs.
  • Apply source validation, confidentiality, and human judgement when using AI-generated sales insights.

Tools covered

NotebookLMSource-Grounded ChatCitationsSource ManagementReportsData TablesMind MapsAudio Overviews

Who should attend

  • Sales Managers
  • Business Development Managers
  • Account Managers
  • Key Account Managers
  • Enterprise Sales Professionals
  • Inside Sales Professionals
  • Business Development Executives
  • Relationship Managers
  • Sales Development Representatives
  • Account Executives
  • Pre-Sales Professionals
  • Sales Operations Professionals

Prerequisites & Participant Readiness

  • Basic understanding of sales or business-development activities
  • Familiarity with prospects, customer meetings, proposals, account information, or opportunity management
  • Basic computer and internet proficiency
  • No programming or technical AI knowledge required
  • No previous NotebookLM experience required

TOC Modules

Concepts
  • Understanding NotebookLM as a source-grounded research and sales-information workspace
  • Understanding notebooks, sources, chat, citations, and generated outputs
  • Identifying suitable sales sources such as account documents, proposals, meeting notes, product information, and market reports
  • Understanding the difference between source-grounded insights and general AI responses
Practical activities
  • Creating a sales-focused notebook using sample account information
  • Reviewing automatically generated source summaries
  • Asking initial questions about the customer, opportunity, and business context

Scenarios

Prospect Research to Discovery Preparation

Company Information + Market Research + Previous Account Notes → NotebookLM Analysis → Business Priorities → Customer Hypotheses → Discovery Questions → Pre-Call Brief

Participants consolidate available prospect information to prepare a structured, source-grounded discovery brief for a sales or business-development conversation.

Customer Meeting to Opportunity Action Plan

Customer Notes + Requirements + Proposal Information → Multi-Source Analysis → Needs & Objections → Open Questions → Next Actions → Opportunity Brief

Participants use NotebookLM to organise customer information into a concise opportunity review, improving preparation, follow-through, and account visibility.

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