Role-Based Programme
RB0934

Hugging Face for Product & Service Management

Design, Evaluate, Prototype & Scale AI-Powered Products

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Duration
32 Hours
Level
Advanced
Delivery
Instructor-Led
Format
Capability Development

Programme Objectives

  • Develop advanced proficiency in using the Hugging Face ecosystem to discover, evaluate, prototype, and plan AI-enabled products and services.
  • Translate customer problems and product requirements into appropriate AI tasks, model-selection criteria, datasets, evaluation frameworks, and acceptance criteria.
  • Compare models using Model Cards, evaluation results, leaderboards, practical testing, quality measures, latency, cost, and deployment considerations.
  • Build and validate AI-product prototypes using Hugging Face Spaces and develop production pathways using Inference Providers and Inference Endpoints.
  • Establish responsible AI-product practices covering model limitations, data suitability, licensing, security, access, governance, human oversight, and lifecycle management.

Tools covered

Hugging Face HubModelsModel CardsDatasetsDataset CardsSpacesGradioInference PlaygroundInference ProvidersInference EndpointsEvaluation ResultsCommunity LeaderboardsOrganizationsPrivate RepositoriesAccess Controls & Security Features

Who should attend

  • Product Managers
  • Senior Product Managers
  • AI Product Managers
  • Product Owners
  • Service Managers
  • Service Design Professionals
  • Digital Product Managers
  • Platform Product Managers
  • Product Strategy Professionals
  • Product Operations Professionals
  • Product Innovation Leaders
  • Business Product Owners
  • Solution Product Managers
  • Product & Service Portfolio Managers
  • AI Transformation & Innovation Professionals

Prerequisites & Participant Readiness

  • Good understanding of product or service-management principles
  • Familiarity with product discovery, requirements, user journeys, prioritisation, and product lifecycle activities
  • Basic understanding of Generative AI and machine-learning concepts is recommended
  • Familiarity with APIs, data, and cloud services is helpful
  • Basic spreadsheet and analytical skills
  • No advanced programming expertise required
  • Prior hands-on exposure to AI tools is recommended for this advanced programme

TOC Modules

Concepts
  • Understanding Hugging Face Hub, models, datasets, Spaces, inference, and evaluation within an AI-product ecosystem
  • Mapping Discovery → Model Selection → Evaluation → Prototype → Pilot → Production → Monitoring
  • Understanding open, gated, private, and enterprise AI assets
  • Identifying responsibilities of product, engineering, data, security, legal, and business teams
Practical activities
  • Exploring representative models, datasets, Spaces, and AI tasks on the Hugging Face Hub
  • Mapping a selected product idea to relevant Hugging Face capabilities
  • Building an AI Product Lifecycle Canvas for the selected use case

Scenarios

AI Service Assistant – Idea to Production-Ready Proposal

Customer Problem → AI Use Case → Hugging Face Model Discovery → Model Card Review → Dataset & Evaluation Criteria → Comparative Testing → Space Prototype → User Validation → Inference Strategy → Production Readiness

Participants design an AI-enabled service assistant, evaluate multiple candidate models, prototype the experience, define user and business acceptance criteria, and develop a production recommendation covering performance, cost, security, and governance.

AI Product Feature Evaluation & Launch Decision

Product Requirement → Candidate Models → Benchmark Evidence → Product-Specific Testing → Quality / Latency / Cost Comparison → Risk Review → Pilot Results → Go / Revise / Stop Decision

Participants act as an AI-product team evaluating a proposed intelligent feature, using Hugging Face model information, evaluation evidence, prototype testing, deployment options, and governance requirements to produce an evidence-based product launch recommendation.

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