Role-Based Programme
RB0908

Amazon Q Developer for Information Technology

AWS Operations, Troubleshooting & Automation with AI

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Duration
16 Hours
Level
Intermediate
Delivery
Instructor-Led
Format
Capability Training

Programme Objectives

  • Develop functional proficiency in using Amazon Q Developer to understand, operate, troubleshoot, and optimise AWS-based IT environments.
  • Apply AI-assisted investigation to infrastructure issues, application incidents, resource configurations, operational errors, and cloud-cost questions.
  • Build reusable workflows for AWS automation, infrastructure review, documentation, security analysis, and technical support.
  • Use Amazon Q Developer to review code and infrastructure configurations for quality, security, deployment, and maintainability issues.
  • Integrate Amazon Q Developer into practical IT operations while maintaining security, validation, change-control, and human approval practices.

Tools covered

Amazon Q DeveloperAWS Management ConsoleAWS Resource ContextOperational InvestigationAWS Cost AnalysisConsole-to-CodeIDE ChatAgentic CodingCode ReviewSecurity ScanningInfrastructure-as-Code ReviewCode Transformation

Who should attend

  • IT Managers
  • IT Operations Professionals
  • Cloud Engineers
  • AWS Administrators
  • System Administrators
  • Infrastructure Engineers
  • DevOps Engineers
  • Cloud Operations Engineers
  • Application Support Professionals
  • Platform Engineers
  • Site Reliability Engineers
  • IT Service Management Professionals
  • Solution Architects
  • Technical Leads

Prerequisites & Participant Readiness

  • Basic understanding of IT infrastructure, applications, networking, or cloud operations
  • Familiarity with fundamental AWS services is recommended
  • Basic understanding of command-line, scripting, or Infrastructure-as-Code concepts is helpful
  • Basic programming awareness is beneficial but not mandatory
  • No previous Amazon Q Developer experience required
  • Completion of a shorter Amazon Q Developer programme is not required

TOC Modules

Concepts
  • Understanding Amazon Q Developer and its role in building, understanding, and operating AWS applications
  • Exploring Amazon Q across AWS Console, development environments, and operational workflows
  • Identifying IT use cases across troubleshooting, infrastructure, security, automation, and application support
Practical activities
  • Exploring Amazon Q Developer through guided AWS and IT operations questions
  • Creating a reusable prompting structure for technical investigation

Scenarios

AWS Production Incident to Resolution

Operational Alert → Amazon Q Investigation → Resource & Dependency Analysis → Possible Cause → Remediation → Validation → Incident Documentation

Participants use Amazon Q Developer to investigate a simulated AWS operational problem, analyse relevant technical context, identify remediation options, validate the proposed solution, and prepare an incident-resolution brief.

Manual AWS Administration to Secure Automation

Recurring Console Activity → Console-to-Code → AWS CLI / Automation Code → Code & Security Review → Controlled Testing → Reusable IT Workflow

Participants transform a repetitive AWS administrative activity into an AI-assisted automation workflow, review the generated implementation for security and quality, test it safely, and document the resulting operational process.

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