Role-Based Programme
RB0892

Claude Code for Product & Service Management

Requirements, Technical Discovery & AI-Assisted Product Delivery

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Duration
16 Hours
Level
Intermediate
Delivery
Instructor-Led
Format
Capability Training

Programme Objectives

  • Develop functional proficiency in using Claude Code to understand existing products, applications, technical architecture, and implementation dependencies.
  • Build reusable workflows for converting customer and business requirements into technically informed product specifications and delivery plans.
  • Apply Claude Code to feature exploration, feasibility analysis, defect investigation, testing, documentation, and release preparation.
  • Improve collaboration between product, engineering, QA, architecture, and operations through evidence-based codebase analysis.
  • Apply appropriate human review, security, change-control, and validation practices when using agentic AI in product-development workflows.

Tools covered

Claude CodeCodebase ExplorationAgentic WorkflowsGit WorkflowsTerminal ToolsTesting & Debugging AssistanceSubagentsMCP IntegrationsTechnical Documentation

Who should attend

  • Product Managers
  • Product Owners
  • Technical Product Managers
  • Digital Product Managers
  • Service Managers
  • Product Operations Professionals
  • Business Analysts
  • Product Analysts
  • Delivery Managers
  • Implementation Managers
  • Solution Analysts
  • Product & Engineering Leads

Prerequisites & Participant Readiness

  • Basic understanding of product or service management
  • Familiarity with requirements, user stories, backlogs, and software-development processes
  • Basic understanding of applications, APIs, and software architecture is helpful
  • Basic familiarity with Git or source-code repositories is beneficial
  • Advanced programming expertise is not required
  • No previous Claude Code experience required

TOC Modules

Concepts
  • Understanding Claude Code as an agentic coding and software-development environment
  • Identifying product-management applications across discovery, delivery, maintenance, and improvement
  • Understanding codebase, terminal, repository, and tool context
Practical activities
  • Exploring a sample product codebase using Claude Code
  • Asking questions about application structure, functionality, and dependencies
  • Translating technical findings into product-oriented language

Scenarios

Customer Requirement to Engineering-Ready Feature

Customer Need → Claude Code → Existing Product Analysis → Requirements & Acceptance Criteria → Technical Dependencies → Implementation Plan → Tests → Engineering Handoff

Participants use Claude Code to investigate an existing product, refine a customer requirement, understand affected technical areas, and create a structured feature brief for engineering delivery.

Product Defect to Improvement Release

Customer Issue → Codebase Investigation → Root-Cause Hypothesis → Product Impact → Proposed Fix → Regression Tests → Release Validation → Product Update

Participants use Claude Code to investigate a product issue, connect technical findings to customer impact, evaluate proposed changes, and prepare the requirement and validation information needed for a controlled release.

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