Role-Based Programme
RB0891

Claude Code for Product & Service Management

Understand Products, Scope Features & Accelerate Technical Delivery

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Duration
8 Hours
Level
Basic
Delivery
Instructor-Led
Format
Workshop

Programme Objectives

  • Build foundational proficiency in using Claude Code to understand existing applications, product functionality, technical dependencies, and implementation context.
  • Translate product requirements and user needs into clearer technical tasks, acceptance criteria, engineering questions, and delivery considerations.
  • Use Claude Code to support feature-impact analysis, bug investigation, release preparation, and product-engineering collaboration.
  • Apply codebase-grounded analysis to reduce ambiguity between product intent and existing system behaviour.
  • Build reusable product-to-engineering workflows while keeping architecture, security, estimates, code approval, and release decisions human-led.

Tools covered

Claude CodeTerminal & IDE InterfacesCodebase AnalysisPlan & Implementation WorkflowsGit IntegrationCLAUDE.mdModel Context Protocol (MCP)Testing & Verification

Who should attend

  • Product Managers
  • Product Owners
  • Technical Product Managers
  • Digital Product Managers
  • Service Managers
  • Platform Product Managers
  • Product Operations Professionals
  • Product Analysts
  • Business Product Owners
  • Solution Product Managers
  • Product Innovation Professionals
  • Product & Service Portfolio Managers
  • Product Team Leads

Prerequisites & Participant Readiness

  • Basic understanding of product or service-management activities
  • Familiarity with requirements, user stories, acceptance criteria, or software-delivery processes
  • Basic awareness of software-development terminology is helpful
  • Ability to understand simple technical documentation is recommended
  • No advanced programming expertise required
  • No previous Claude Code experience required

TOC Modules

Concepts
  • Understanding Claude Code as an agentic tool that can inspect codebases, edit files, execute commands, and work with development tools
  • Understanding its availability across terminal, IDE, desktop, and web environments
  • Identifying where Claude Code can support product managers without turning product roles into development roles
  • Understanding the Product Need → Technical Context → Engineering Action → Validation workflow
Practical activities
  • Exploring a sample application with Claude Code
  • Asking Claude to explain what the application does from a product perspective
  • Identifying major components and user-facing functionality

Scenarios

Customer Request to Engineering-Ready Feature

Customer Need → Product Requirement → Claude Code Codebase Analysis → Existing Behaviour → Dependencies → Implementation Plan → Acceptance Criteria → Engineering Review

Participants use Claude Code to understand how a requested feature fits into an existing product, identify affected components and dependencies, and prepare a clearer, technically informed feature brief for engineering.

Product Bug to Release Decision

Customer Issue → Bug Description → Claude Code Investigation → Technical Cause → Proposed Change → Tests → User Impact Review → Release Readiness

Participants use Claude Code to follow a reported product issue from symptom to technical investigation, then translate the findings into product impact, validation requirements, and release-readiness inputs while keeping final technical and release approval human-led.

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