Role-Based Programme
RB0852

Codex for Information Technology

AI-Assisted Development, Troubleshooting & IT Automation

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Duration
8 Hours
Level
Basic
Delivery
Instructor-Led
Format
Workshop

Programme Objectives

  • Build foundational capability to use Codex for software development, application support, troubleshooting, and IT operations.
  • Apply Codex to understand unfamiliar codebases, scripts, configurations, dependencies, and technical issues.
  • Create and review scripts, code changes, tests, and technical documentation using AI-assisted workflows.
  • Use Codex for defect investigation, code review, repetitive IT-task automation, and change validation.
  • Apply security, testing, human-review, and change-control practices before using AI-generated technical outputs.

Tools covered

OpenAI CodexCodex in ChatGPTCodex IDE ExtensionCodex CLICodebase AnalysisGit WorkflowsCode ReviewTestingCloud Tasks

Who should attend

  • IT Managers
  • Application Support Professionals
  • Software Developers
  • System Administrators
  • IT Operations Professionals
  • DevOps Engineers
  • Platform Engineers
  • Cloud Engineers
  • Technical Support Engineers
  • Site Reliability Engineers
  • IT Automation Professionals
  • Technical Leads

Prerequisites & Participant Readiness

  • Basic understanding of IT systems, applications, or software-development activities
  • Familiarity with source code, scripts, or command-line concepts is helpful
  • Basic understanding of Git or repositories is beneficial
  • Basic programming or scripting knowledge is helpful but not mandatory
  • No previous Codex experience required

TOC Modules

Concepts
  • Understanding Codex as an AI coding and technical-work agent
  • Understanding Codex across ChatGPT, IDE, terminal, and cloud environments
  • Identifying IT use cases across development, support, troubleshooting, and automation
  • Understanding human responsibility when using AI-generated technical outputs
Practical activities
  • Exploring Codex using a controlled sample application
  • Asking Codex to explain application functionality and technical components
  • Performing a simple IT engineering task

Scenarios

Application Incident to Validated Resolution

Application Issue → Codex Analysis → Codebase & Log Investigation → Possible Cause → Technical Fix → Testing → Change Review → Resolution Documentation

Participants use Codex to investigate a realistic application issue, develop and validate a corrective change, and document the resolution for controlled operational use.

Repetitive IT Activity to Automation

Manual IT Task → Process Requirement → Codex → Script / Automation → Code Review → Testing → Controlled Execution → Runbook

Participants convert a recurring IT administration activity into a reusable AI-assisted automation, validate its behaviour, and create appropriate operational documentation.

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