Role-Based Programme
RB0808

Make.com for Project & Program Management

Integrated Workflow Automation, Delivery Tracking & AI-Assisted Coordination

IMAGE REQUIRED
Duration
16 Hours
Level
Intermediate
Delivery
Instructor-Led
Format
Capability Training

Programme Objectives

  • Develop functional proficiency in using Make.com to automate project and program-management workflows across connected business systems.
  • Build integrated workflows for project intake, task coordination, milestones, RAID management, approvals, status reporting, and stakeholder communication.
  • Apply routers, filters, scheduling, webhooks, APIs, iterators, and aggregators to automate multi-step delivery processes.
  • Use AI-assisted workflows to summarise project information, identify risks, prepare status updates, and support project coordination.
  • Implement validation, exception handling, approvals, monitoring, governance, and human oversight across automated project workflows.

Tools covered

Make.com Scenario BuilderTriggers & ActionsRoutersFiltersWebhooksSchedulingIteratorsAggregatorsData StoresHTTP/API IntegrationMake AI AgentsError Handlers

Who should attend

  • Project Managers
  • Program Managers
  • Technical Project Managers
  • PMO Professionals
  • Project Coordinators
  • Program Coordinators
  • Delivery Managers
  • Implementation Managers
  • Transformation Managers
  • Project Analysts
  • Portfolio Management Professionals
  • Project & Program Management Leads

Prerequisites & Participant Readiness

  • Basic understanding of project or program-management practices
  • Familiarity with tasks, milestones, dependencies, risks, issues, and status reporting
  • Basic awareness of project-management, collaboration, spreadsheet, or communication applications
  • Basic understanding of workflow logic is helpful
  • No advanced programming expertise required
  • No previous Make.com course attendance required

TOC Modules

Concepts
  • Understanding scenarios, modules, triggers, actions, connections, and scenario executions
  • Identifying repetitive project-coordination activities suitable for automation
  • Understanding scheduled, event-driven, and on-demand project workflows
Practical activities
  • Mapping a manual project-management process into an automated scenario
  • Building and executing a basic multi-step project workflow

Scenarios

Project Initiation to Delivery Monitoring

Project Request → Make.com → Validation → Approval → Project Creation → Task & Milestone Setup → Owner Notifications → Status Monitoring → Risk / Delay Escalation

Participants build an integrated workflow that automates repetitive project setup and monitoring activities while keeping scope, prioritisation, and delivery decisions with project leadership.

Multi-Project Program Status to Management Review

Project Updates → Make.com → Multi-Source Consolidation → AI-Assisted Summary → RAID & Milestone Exceptions → Program Dashboard / Report → Program Manager Review → Escalation & Action

Participants automate collection and consolidation of multiple project updates, surface significant delivery exceptions, and prepare structured information for program-level management review.

Related programmes

Continue with programmes from the same capability area.

Take the next step

Ready to make this programme work for your team?

Customise modules, duration and business scenarios for your team.

Instructor-ledVirtualHybrid

Designed around your roles, tools and real workflows.