Role-Based Programme
RB0796

Make.com for Human Resources

Automate HR Workflows, Employee Processes & People Operations

IMAGE REQUIRED
Duration
8 Hours
Level
Basic
Delivery
Instructor-Led
Format
Workshop

Programme Objectives

  • Build foundational capability in using Make.com to automate repetitive HR processes across recruitment, onboarding, employee operations, learning, and engagement.
  • Connect HRIS, recruitment, email, forms, spreadsheets, and collaboration platforms to reduce manual handoffs and duplicate data entry.
  • Create automated workflows for candidate processing, onboarding tasks, employee requests, reminders, and HR approvals.
  • Apply AI-assisted workflows to summarise, classify, extract, and organise HR information while maintaining human judgement.
  • Implement privacy, approval, validation, exception handling, and responsible automation controls for employee-related workflows.

Tools covered

Make.com Scenario BuilderTriggers & ActionsRoutersFiltersWebhooksSchedulingData StoresHR Application IntegrationsEmail & Collaboration IntegrationsMake AI AgentsError Handling

Who should attend

  • HR Managers
  • HR Operations Professionals
  • HR Business Partners
  • Talent Acquisition Professionals
  • Recruitment Professionals
  • Learning & Development Professionals
  • Talent Management Professionals
  • Employee Experience Professionals
  • HR Shared Services Professionals
  • HRIS Professionals
  • People Operations Professionals
  • HR Team Leads

Prerequisites & Participant Readiness

  • Basic understanding of HR processes and employee lifecycle activities
  • Familiarity with recruitment, onboarding, HR operations, learning, or employee-service workflows
  • Basic awareness of HRIS, recruitment platforms, forms, spreadsheets, email, or collaboration applications
  • No programming expertise required
  • Basic understanding of workflow logic is helpful
  • No previous Make.com experience required

TOC Modules

Concepts
  • Understanding scenarios, modules, triggers, actions, connections, and scenario executions
  • Identifying repetitive HR activities suitable for workflow automation
  • Understanding scheduled, event-driven, and request-based HR workflows
  • Recognising employee decisions that should remain human-led
Practical activities
  • Exploring Make.com using a sample HR process
  • Building a basic Employee Request → Action → Notification scenario
  • Reviewing scenario execution and transferred HR data

Scenarios

Candidate Application to Interview Coordination

Candidate Application → Make.com → Data Validation → Role-Based Routing → Recruiter Review → Interview Task → Candidate Status Update → Follow-Up

Participants automate repetitive recruitment coordination while keeping candidate evaluation and hiring decisions with responsible HR and business stakeholders.

New Hire to Structured Onboarding

Offer Accepted → Make.com → Employee Data Capture → HR / IT / Manager Tasks → Document & Access Tracking → Welcome Communication → Completion Monitoring

Participants build a connected onboarding workflow that coordinates multiple teams, reduces manual follow-up, and provides visibility into outstanding onboarding activities.

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