Role-Based Programme
RB0754

Synthesia for Operations

Create Process Videos, SOP Training & Multilingual Operational Communications

IMAGE REQUIRED
Duration
8 Hours
Level
Basic
Delivery
Instructor-Led
Format
Workshop

Programme Objectives

  • Build foundational capability in using Synthesia to create professional operational training and communication videos.
  • Convert SOPs, process documents, work instructions, and operational updates into clear video-based learning content.
  • Create consistent videos using AI avatars, voiceovers, screen recordings, templates, and approved brand assets.
  • Produce multilingual operational communication for distributed teams and locations.
  • Apply review, accuracy, accessibility, and human-validation practices before publishing operational content.

Tools covered

Synthesia AI Video GenerationAI AvatarsAI VoicesVideo TemplatesScript GenerationScreen RecordingMedia & Brand AssetsMultilingual TranslationCaptionsVideo Sharing & Collaboration

Who should attend

  • Operations Managers
  • Business Operations Professionals
  • Operations Executives
  • Process Managers
  • Operational Excellence Professionals
  • Service Delivery Managers
  • Shared Services Professionals
  • Process Improvement Professionals
  • Operations Analysts
  • Business Process Owners
  • Operations Trainers
  • Operations Team Leads

Prerequisites & Participant Readiness

  • Basic understanding of business operations or process-management activities
  • Familiarity with SOPs, process documentation, work instructions, or operational communications
  • Basic presentation and digital-content skills
  • No professional video-production experience required
  • No previous Synthesia experience required

TOC Modules

Concepts
  • Understanding AI-generated video and its role in operational communication and process learning
  • Understanding avatars, AI voices, scenes, templates, media, and video-generation workflows
  • Identifying operational use cases such as SOP training, process updates, onboarding, and team communication
  • Understanding appropriate human review for operational instructions
Practical activities
  • Exploring the Synthesia workspace and creating a sample project
  • Producing a short operational announcement using an AI avatar and voice

Scenarios

SOP Document to Operational Training Video

Approved SOP → Key Process Steps → Synthesia Script → AI Avatar & Visuals → Review → Multilingual Version → Employee Training Video

Participants transform an approved operational procedure into a clear, reusable training video while validating every instruction against the authoritative SOP.

Process Change to Workforce Communication

Process Change → Operations Brief → Synthesia Video → Screen Demonstration → Manager Review → Team Distribution → Updated Knowledge Material

Participants create a concise process-change video that communicates what changed, demonstrates the new workflow, and provides employees with consistent operational guidance.

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