Role-Based Programme
RB0753

Synthesia for Operations

Create SOP, Process & Operational Communication Videos with AI

IMAGE REQUIRED
Duration
4 Hours
Level
Awareness
Delivery
Instructor-Led
Format
Awareness Session

Programme Objectives

  • Understand how Synthesia can support operational communication, SOPs, process instructions, and workforce guidance.
  • Explore AI avatars, templates, screen recording, voiceovers, and multilingual video creation.
  • Experience converting operational documents and process information into clear, structured videos.
  • Identify opportunities to improve consistency and speed when communicating process changes and work instructions.
  • Recognise the importance of subject-matter validation, version control, safety, and approval before publishing operational content.

Tools covered

SynthesiaAI AvatarsAI Video AssistantTemplatesAI Screen RecorderAI VoiceoversVideo TranslationBrand KitCaptions & Sharing

Who should attend

  • Operations Managers
  • Business Operations Professionals
  • Operational Excellence Professionals
  • Process Excellence Professionals
  • Continuous Improvement Professionals
  • Service Delivery Managers
  • Operations Supervisors
  • Process Owners
  • Shared Services Professionals
  • Site Operations Professionals
  • Operations Coordinators
  • Operations Team Leads

Prerequisites & Participant Readiness

  • Basic understanding of operational processes or SOPs
  • Familiarity with process instructions, workplace communication, or operational documentation
  • Basic presentation and computer skills
  • No video-production experience required
  • No previous Synthesia experience required

TOC Modules

Concepts
  • Understanding AI video creation and its role in operational communication
  • Exploring AI avatars, scenes, templates, scripts, voiceovers, and media
  • Identifying suitable use cases such as SOPs, process updates, and operational instructions
  • Understanding when written documentation should remain the authoritative source
Practical activities
  • Exploring the Synthesia video editor
  • Creating a short operations-focused AI video

Scenarios

SOP to Operational Training Video

Approved SOP → Script → Synthesia Video → AI Avatar / Visuals → SME Review → Approval → Workforce Communication

Participants convert a documented operating procedure into a concise, consistent video while retaining the approved SOP as the authoritative reference.

Process Change to Multilingual Workforce Update

Updated Process → Revised Content → Synthesia Video → Translation → Operations Review → Multi-Language Distribution

Participants create and localise a process-change communication so distributed operational teams receive consistent, validated instructions.

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