Role-Based Programme
RB0550

Gemini for Google Workspace for Product & Service Management

Master AI-Powered Discovery, Product Intelligence & Scalable Workflows

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Duration
32 Hours
Level
Advanced
Delivery
Instructor-Led
Format
Capability Development

Programme Objectives

  • Develop advanced expertise in applying Gemini across product discovery, service design, requirements, prioritisation, analysis, stakeholder alignment, launches, and product operations.
  • Integrate information from documents, spreadsheets, emails, meetings, chats, and approved Workspace sources into evidence-based product and service workflows.
  • Build reusable AI-assisted workflows for PRDs, roadmaps, customer-feedback analysis, product metrics, business cases, launch coordination, and executive communication.
  • Design cross-application and agentic workflows using Workspace Studio, Gems, and reusable Workspace Skills to automate repeatable product-management activities.
  • Establish governance practices covering source validation, customer-data privacy, confidential product information, human decision ownership, and responsible AI use.

Tools covered

Gemini for Google WorkspaceWorkspace IntelligenceGemini in Google DriveGoogle DocsGoogle SheetsSheets CanvasGoogle SlidesGmailGoogle ChatGoogle MeetGoogle CalendarGoogle TasksGoogle VidsGemsGoogle Workspace StudioWorkspace Skills

Who should attend

  • Product Managers
  • Senior Product Managers
  • Product Owners
  • Service Managers
  • Digital Product Managers
  • Product Operations Professionals
  • Product Strategy Professionals
  • Product Analysts
  • Service Design Professionals
  • Customer Experience Managers
  • Product Marketing Managers
  • Innovation Managers
  • Product & Service Team Leads
  • Heads of Product
  • Portfolio & Product Leaders

Prerequisites & Participant Readiness

  • Good understanding of product or service management processes
  • Familiarity with customer discovery, requirements, roadmaps, prioritisation, product metrics, and stakeholder management
  • Working knowledge of Google Workspace applications is recommended
  • Experience working with product documentation, spreadsheets, meetings, and collaborative workflows
  • Basic understanding of generative AI and prompt design is helpful
  • Access to an eligible Google Workspace environment with relevant Gemini capabilities
  • No previous Gemini for Google Workspace course completion required

TOC Modules

Concepts
  • Understanding Gemini across Drive, Docs, Sheets, Slides, Gmail, Chat, Meet, and other Workspace surfaces
  • Understanding Workspace Intelligence and contextual assistance across organisational information
  • Mapping Gemini capabilities across Discover → Define → Build → Launch → Measure → Improve
  • Differentiating content generation, research, analysis, collaboration, and agentic execution
  • Understanding feature availability, permissions, and organisational configuration dependencies
Practical activities
  • Mapping a complete product-management lifecycle to relevant Gemini and Workspace capabilities
  • Creating a Product / Service AI Workspace Operating Model

Scenarios

Customer Evidence to Product Investment Decision

Customer Feedback + Product Data + Meeting Notes + Internal Research → Gemini in Drive → Insight Synthesis → PRD in Docs → Prioritisation & Metrics in Sheets → Executive Presentation in Slides → Stakeholder Review → Product Decision

Participants combine qualitative and quantitative evidence from approved Workspace sources to evaluate a product opportunity, develop requirements, quantify priorities, and present a traceable recommendation without treating AI-generated conclusions as validated customer evidence.

Product Release to Automated Adoption & Improvement Loop

Approved Release Plan → Workspace Studio Trigger → Product Information → Launch Tasks → Stakeholder Communications → Meeting / Chat Updates → Adoption Data → Feedback Analysis → Product Review → Improvement Actions

Participants design an integrated product-operations workflow that reduces repetitive coordination while retaining human approval for customer commitments, strategic prioritisation, and final product decisions.

## Current Capability Reference

As of **September 2026**, Gemini in Google Workspace has expanded into deeper **cross-app agentic workflows** across Gmail, Drive, Docs, Slides, and Chat. Gemini can use authorised Workspace context to coordinate complex work and create formatted Docs, structured Sheets, and presentations while users remain in their current workflow.

Gemini in **Google Drive** can currently analyse information across multiple folders and sources including Docs, Sheets, Slides, PDFs, Gmail, Chat, and Calendar; compare information and file versions; identify patterns; and provide citations back to original Workspace documents.

Gemini in **Google Sheets** currently supports table and formula creation, data analysis, charts, pivot-table and formatting actions, filters, data filling, and optimisation tasks. Google has also introduced **Sheets Canvas**, which can transform spreadsheet data into interactive visual experiences such as dashboards, Kanban-style views, and other mini applications.

Gemini in **Google Slides** can generate and edit slide content, create images, summarise presentations, and use Drive files as source context. Google has also introduced broader presentation-generation capabilities that can use existing files and presentation styles as context.

Google Meet's current **Take notes for me** capability can automatically create meeting notes in Google Docs, provide a “Summary so far” for supported meetings, and make the resulting recap available through the meeting's Calendar context.

**Google Workspace Studio** is generally available for eligible business and enterprise Workspace environments and enables users to design, manage, and share AI-powered flows. Flows can start from an event or schedule, execute multiple steps, use Gemini for AI-powered analysis or generation, and be tested before activation.

Current Workspace capabilities also support reusable **Skills** created through Workspace Studio and invoked from Gemini-enabled Workspace experiences. These allow teams to encode repeatable instructions, templates, references, and process standards into reusable AI workflows.

For organisational accounts, access to Gemini and Workspace information remains subject to **administrator controls and underlying content permissions**. Google states that Workspace content used by Gemini in supported Workspace apps is not used to train or improve Gemini or other generative AI models under the applicable Workspace data protections.

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