Role-Based Programme
RB0402

Mistral for Information Technology

Build AI-Assisted IT Operations, Troubleshooting & Technical Automation Workflows

IMAGE REQUIRED
Duration
16 Hours
Level
Intermediate
Delivery
Instructor-Led
Format
Capability Training

Programme Objectives

  • Develop functional proficiency in applying Mistral across IT support, technical research, troubleshooting, documentation, code analysis, and operational reporting.
  • Analyse incident, ticket, system, configuration, and technical information to identify patterns, exceptions, possible causes, and appropriate next actions.
  • Use Vibe Code for supervised codebase exploration, debugging, testing, technical changes, and repetitive engineering tasks.
  • Build reusable AI-assisted IT workflows using Skills, files, connected sources, and structured human approval checkpoints.
  • Apply security, access control, source validation, change governance, and responsible AI practices across IT workflows.

Tools covered

Mistral VibeVibe WorkVibe CodeDeep Research SkillFiles & CanvasPersonal & Workspace SkillsConnectorsMCP Integrations

Who should attend

  • IT Managers
  • IT Operations Professionals
  • System Administrators
  • Infrastructure Engineers
  • Application Support Professionals
  • Technical Support Engineers
  • IT Service Management Professionals
  • DevOps Professionals
  • Cloud Operations Professionals
  • Software Engineers
  • IT Analysts
  • Platform Engineers
  • IT Operations Team Leads

Prerequisites & Participant Readiness

  • Working understanding of IT systems, applications, infrastructure, or support processes
  • Familiarity with incidents, service requests, logs, technical documentation, or troubleshooting
  • Basic understanding of scripts, commands, or source code is beneficial
  • General awareness of generative AI and prompt design is helpful
  • Access to representative non-production technical files or datasets is recommended for practice
  • No previous Mistral course completion required

TOC Modules

Concepts
  • Understanding Vibe across Work, Code, and conversational AI workflows
  • Mapping AI assistance across Detect → Diagnose → Resolve → Document → Automate → Improve
  • Understanding appropriate boundaries between productivity assistance and technical execution
  • Differentiating AI-generated recommendations from validated engineering decisions
Practical activities
  • Exploring representative IT activities using Vibe Work and Vibe Code
  • Mapping IT Task → Mistral Capability → Human Checkpoint → Operational Outcome

Scenarios

Production Incident to Validated Technical Resolution

Incident Alert → Logs & Technical Evidence → Mistral-Assisted Triage → Code / Configuration Investigation → Root-Cause Hypothesis → Engineer Validation → Tested Remediation → Change Approval → Knowledge Update

Participants use Vibe Work and Vibe Code to accelerate investigation of a realistic technical incident while retaining human control over diagnosis, privileged operations, production changes, and closure.

Recurring IT Issues to Automated Improvement Workflow

Service Desk Dataset → AI-Assisted Trend Analysis → Recurring Problem Identification → Technical Research → Root-Cause Review → Reusable Skill / Runbook → Controlled Technical Improvement → Performance Monitoring

Participants combine operational data, technical research, reusable Skills, and governed execution to transform recurring IT issues into a repeatable improvement workflow.

Related programmes

Continue with programmes from the same capability area.

Take the next step

Ready to make this programme work for your team?

Customise modules, duration and business scenarios for your team.

Instructor-ledVirtualHybrid

Designed around your roles, tools and real workflows.