Role-Based Programme
RB0388
Ollama for Product & Service Management
Local AI Prototyping, Model Evaluation & Product Workflow Design
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Duration
16 Hours
Level
Intermediate
Delivery
Instructor-Led
Format
Capability Training
Programme Objectives
- Develop practical proficiency in using Ollama to explore and prototype locally hosted AI capabilities for product and service use cases.
- Evaluate suitable language and multimodal models based on product requirements, quality, latency, privacy, hardware, and operating constraints.
- Translate customer problems and product requirements into AI-assisted prototypes using prompts, structured outputs, APIs, embeddings, and retrieval concepts.
- Design reusable workflows for product discovery, feature validation, model comparison, knowledge-assisted experiences, and technical stakeholder collaboration.
- Apply privacy, security, model licensing, evaluation, human oversight, and responsible AI principles throughout local AI product development.
Tools covered
OllamaLocal LLM RuntimeModel LibraryModel Pull & ManagementModelfileModel ParametersREST APIOpenAI-Compatible API ConceptsStructured OutputsTool CallingEmbeddingsMultimodal Model SupportLocal RAG ConceptsPrompt Templates & AI Product Prototyping
Who should attend
- Product Managers
- Technical Product Managers
- AI Product Managers
- Product Owners
- Digital Product Managers
- Service Managers
- Product Strategy Professionals
- Product Operations Professionals
- Product Analysts
- Innovation Managers
- Business Analysts
- Solution Product Managers
- Customer Experience Professionals
- Product & Service Management Team Leads
Prerequisites & Participant Readiness
- Working knowledge of product or service-management activities
- Familiarity with product discovery, requirements, prototypes, or digital-product workflows
- Basic understanding of generative AI and large language models is helpful
- Basic awareness of APIs and application integration concepts is beneficial
- Ability to collaborate with technical or engineering teams
- No advanced programming expertise required
- No previous Ollama training required
TOC Modules
Concepts
- Understanding Ollama as a local environment for running and managing AI models
- Understanding local versus cloud-hosted AI from product, privacy, cost, and operational perspectives
- Mapping local AI capabilities across discovery, prototyping, knowledge assistance, and product experimentation
- Differentiating model capability from complete product functionality
Practical activities
- Exploring the Ollama environment and available models
- Running a suitable model for a basic product-management task
- Mapping Product Need → AI Capability → Model → Human Review → Outcome
Scenarios
Customer Feedback to Local AI Product Feature
Customer Feedback → Product Problem → Ollama Model Selection → Prompt & Structured Output → Feedback Classification Prototype → Evaluation → Product Review → Feature Decision
Participants prototype a locally hosted AI capability that converts customer feedback into structured product insights while validating model quality, privacy, and suitability before product adoption.
Product Knowledge to AI-Assisted Support Experience
Approved Product Documentation → Retrieval Design → Ollama Model → Knowledge-Grounded Prototype → User Questions → Response Evaluation → Product & Technical Review
Participants design and test a product-knowledge assistant using locally executed models while ensuring source quality, access controls, response validation, and final product decisions remain human-owned.
Related programmes
Continue with programmes from the same capability area.
- ChatGPT for Human Resources: AI Skills for Smarter Everyday HR
- ChatGPT for Human Resources: Practical AI for Smarter HR Workflows
- ChatGPT for Human Resources: Research, Analyse & Build Smarter HR Workflows
- ChatGPT for Human Resources: Advanced AI Workflows, Automation & HR Intelligence
- ChatGPT for Sales & Business Development: Practical AI Skills for Modern Sales Teams
- ChatGPT for Sales & Business Development: Research, Engage & Build Smarter Sales Workflows
- ChatGPT for Sales & Business Development: Advanced AI Workflows, Account Intelligence & Sales Automation
- ChatGPT for Marketing: AI Skills for Modern Marketing Teams
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