Role-Based Programme
RB0255

DeepSeek for Product & Service Management

Research, Analyse & Build Smarter Product Decision Workflows

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Duration
16 Hours
Level
Intermediate
Delivery
Instructor-Led
Format
Capability Training

Programme Objectives

  • Develop functional proficiency in applying DeepSeek across product discovery, customer insight analysis, requirements, prioritisation, roadmap planning, and service improvement.
  • Apply structured prompting and Thinking Mode to analyse complex product questions, compare alternatives, and challenge assumptions.
  • Use long-context capabilities to work across extensive customer feedback, requirements, research material, product documentation, and business context.
  • Build repeatable product workflows using DeepSeek API and Tool Calls for controlled research, analysis, and decision-support activities.
  • Apply customer privacy, confidentiality, evidence validation, testing, responsible AI, and accountable human judgement before AI-generated outputs influence product decisions.

Tools covered

DeepSeekDeepSeek-V4 ProDeepSeek-V4 FlashThinking ModeNon-Thinking ModeLong-Context AnalysisDeepSeek API & Tool Calls

Who should attend

  • Product Managers
  • Product Owners
  • Service Managers
  • Service Product Managers
  • Digital Product Managers
  • Technical Product Managers
  • Product Analysts
  • Business Analysts
  • Product Operations Professionals
  • Customer Experience Managers
  • Product Strategy Professionals
  • Innovation Managers
  • Platform Product Managers
  • Product & Service Team Leads

Prerequisites & Participant Readiness

  • Basic familiarity with product or service-management activities
  • Understanding of customer needs, requirements, features, roadmaps, or service-improvement processes
  • Basic document, spreadsheet, and business-data interpretation skills
  • Familiarity with customer feedback or product documentation is helpful
  • Basic understanding of Generative AI is beneficial but not mandatory
  • Completion of a shorter DeepSeek programme is not required

TOC Modules

Concepts
  • Understanding DeepSeek capabilities across reasoning, long-context analysis, structured outputs, and workflow integration
  • Differentiating DeepSeek-V4 Pro and V4 Flash according to task complexity and responsiveness requirements
  • Understanding Thinking and Non-Thinking modes for different product-management activities
  • Identifying suitable AI-assisted activities versus decisions requiring direct product-owner judgement
Practical activities
  • Mapping recurring product and service activities to suitable DeepSeek-assisted workflows

Scenarios

Customer Evidence to Product Roadmap Recommendation

Customer Feedback → DeepSeek Analysis → Problem Themes → Market & Competitor Evidence → Product Opportunities → Thinking Mode Evaluation → Prioritisation → Roadmap Recommendation

Participants analyse customer evidence, identify meaningful product problems, compare potential opportunities and trade-offs, and develop a structured roadmap recommendation for product-leadership review.

Service Performance to Improvement Decision

Service KPIs → Customer Issues → DeepSeek Analysis → Root Questions → Improvement Options → Trade-Off Analysis → Priority Recommendation → Management Brief

Participants combine service-performance information with customer evidence to identify recurring issues, investigate possible improvement opportunities, compare options, and prepare a decision-ready service-improvement brief.

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