Role-Based Programme
RB0122

Claude for Human Resources

Advanced AI Workflows, Workforce Intelligence & HR Automation

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Duration
32 Hours
Level
Advanced
Delivery
Instructor-Led
Format
Capability Development

Programme Objectives

  • Develop advanced proficiency in applying Claude across recruitment, onboarding, learning, performance support, employee communication, policies, HR operations, and workforce research.
  • Build reusable HR workflows using advanced prompting, large-document analysis, Projects, Research, Artifacts, and approved organizational knowledge.
  • Apply Claude to HR documents, spreadsheets, reports, feedback, policies, and external information to improve analysis, synthesis, and decision support.
  • Design connected and repeatable HR workflows that reduce repetitive knowledge work while maintaining appropriate human review.
  • Apply responsible AI practices covering employee privacy, fairness, confidentiality, accuracy, access controls, and accountable HR decision-making.

Tools covered

ClaudeAdvanced Prompt EngineeringFile & Document AnalysisAnalysis ToolResearchProjectsProject KnowledgeArtifactsGoogle Workspace IntegrationConnectors & Integrations

Who should attend

  • HR Business Partners
  • Talent Acquisition Professionals
  • HR Operations Professionals
  • Learning & Development Professionals
  • Talent Management Professionals
  • Performance & Career Development Professionals
  • Employee Engagement & Experience Professionals
  • HR Shared Services Professionals
  • Workforce Planning Professionals
  • HR Analytics Professionals
  • Compensation, Benefits & Payroll Professionals
  • Employee Relations Professionals
  • HR Managers & HR Directors
  • CHRO Office & Senior HR Leaders

Prerequisites & Participant Readiness

  • Familiarity with common HR processes and employee-lifecycle activities
  • Basic understanding of HR documentation, communication, reporting, and policy workflows
  • Experience working with business documents or spreadsheets is helpful
  • Basic Generative AI experience is beneficial but not mandatory
  • No programming knowledge required
  • Advanced capabilities may depend on Claude plan, organizational configuration, connected services, and administrator permissions
  • Completion of shorter Claude courses is not required

TOC Modules

Concepts
  • Understanding Claude across Recruit → Onboard → Develop → Engage → Support employee workflows
  • Understanding AI assistance versus accountable human HR judgement
  • Recognizing hallucinations, bias, confidentiality, and sensitive employee-data risks
Practical activities
  • Mapping recurring HR activities to suitable Claude capabilities
  • Identifying high-value HR processes for advanced AI-assisted improvement

Scenarios

Talent Acquisition to Employee Onboarding

Workforce Requirement → Claude-Assisted Role Analysis → JD → Interview Framework → Candidate Communication → Onboarding Documentation → Project Knowledge → Human HR Approval

Participants create a reusable Claude-assisted recruitment and onboarding workflow that reduces repetitive preparation and documentation while retaining accountable human ownership of candidate and employment decisions.

Workforce Intelligence & Capability Development

Internal HR Documents + Workforce Data → Claude Analysis → Research → External Skills & Talent Evidence → Capability Gaps → Learning Recommendations → Artifact-Based Leadership Brief → HR Review

Participants combine organizational HR information, workforce data, Claude Research, and reusable Artifacts to build an evidence-backed workforce and capability-development workflow for HR leadership.

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