Role-Based Programme
RB0121

Claude for Human Resources

Research, Analyse & Build Smarter HR Workflows

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Duration
16 Hours
Level
Intermediate
Delivery
Instructor-Led
Format
Capability Training

Programme Objectives

  • Develop functional proficiency in applying Claude across recruitment support, onboarding, learning, performance, employee communication, policy analysis, and workforce-related activities.
  • Apply advanced prompting and context-engineering techniques to generate structured, accurate, and context-aware HR outputs.
  • Use Claude with HR documents, spreadsheets, policies, employee feedback, Web Search, and Research to support evidence-based HR analysis and planning.
  • Build reusable Claude Projects and structured workflows for recurring HR activities.
  • Apply privacy, fairness, confidentiality, source validation, responsible-AI practices, and appropriate human oversight across HR use cases.

Tools covered

ClaudeGenerative AIAdvanced Prompt EngineeringClaude ResearchWeb SearchFile AnalysisProjectsArtifacts & Google Workspace Connectors

Who should attend

  • HR Managers
  • HR Business Partners
  • Learning & Development Professionals
  • Talent Acquisition Professionals
  • Talent Management Professionals
  • HR Operations Professionals
  • Employee Experience Professionals
  • Performance Management Professionals
  • Organisational Development Professionals
  • Workforce Planning Professionals
  • Compensation & Benefits Professionals
  • HR Analysts
  • People Operations Professionals
  • HR Team Leads & Senior HR Professionals

Prerequisites & Participant Readiness

  • Basic familiarity with HR processes and employee lifecycle activities
  • Understanding of recruitment, onboarding, learning, performance, or HR operations is helpful
  • Basic document and spreadsheet handling skills
  • Familiarity with workplace productivity applications is beneficial
  • Basic understanding of Generative AI is helpful but not mandatory
  • No programming knowledge required
  • Completion of a shorter Claude programme is not required

TOC Modules

Concepts
  • Understanding Claude capabilities across HR research, writing, analysis, documentation, and knowledge work
  • Identifying appropriate HR activities for AI assistance and activities requiring human judgement
  • Understanding hallucinations, incomplete context, bias, and limitations of Generative AI
  • Understanding privacy, confidentiality, fairness, and responsible use of employee information
Practical activities
  • Mapping recurring HR activities to suitable Claude-assisted workflows

Scenarios

Workforce Capability & Learning Planning

Role Requirements → Existing Capability Information → Claude Analysis → Skill Themes → Learning Priorities → Development Pathways → Management Review

Participants use Claude to structure role and capability information, identify evidence-based development themes, and create practical learning recommendations while keeping workforce and talent decisions under qualified human review.

HR Policy to Employee Knowledge Workflow

Approved HR Policy → Claude Project → Document Analysis → Key Rules & Processes → Employee FAQ → Manager Guidance → HR Validation

Participants build a reusable Claude-supported HR knowledge workflow that converts approved policy information into consistent employee and manager guidance while maintaining HR ownership and source accuracy.

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Instructor-ledVirtualHybrid

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