Role-Based Programme
RB0107

Gemini for Administration & Facilities

Practical AI for Workplace Operations & Facility Coordination

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Duration
8 Hours
Level
Basic
Delivery
Instructor-Led
Format
Workshop

Programme Objectives

  • Build foundational proficiency in using Gemini across day-to-day Administration and Facilities activities.
  • Apply structured prompting techniques for workplace communication, facility requests, scheduling, documentation, and vendor coordination.
  • Use Gemini to analyse facility records, maintenance trackers, workplace documents, quotations, and operational spreadsheets.
  • Apply Gemini and Google Workspace capabilities to improve administrative productivity, service coordination, reporting, and information management.
  • Build reusable AI-assisted Administration and Facilities workflows using Gems while maintaining confidentiality, accuracy, safety, and human approval.

Tools covered

Google GeminiGenerative AIPrompt EngineeringFile & Spreadsheet AnalysisGoogle SearchDeep ResearchGemsGoogle Workspace Integration

Who should attend

  • Administration Executives
  • Administration Managers
  • Facilities Executives
  • Facilities Managers
  • Office Managers
  • Facility Coordinators
  • Workplace Operations Professionals
  • Workplace Experience Professionals
  • Corporate Services Professionals
  • Vendor Coordination Professionals
  • Maintenance Coordination Teams
  • Front Office & Administrative Coordinators
  • Office Operations Professionals
  • Administration & Facilities Team Leaders

Prerequisites & Participant Readiness

  • Basic understanding of office administration or facility-management activities
  • Familiarity with workplace requests, vendors, maintenance, schedules, or administrative documentation
  • Basic spreadsheet and document-handling knowledge is helpful
  • Familiarity with Google Workspace is beneficial but not mandatory
  • Basic computer and internet proficiency
  • No programming knowledge required
  • No previous Gemini experience required
  • Participants should use anonymised or organisation-approved workplace and facility information during practical exercises

TOC Modules

Concepts
  • Understanding Google Gemini and Generative AI in workplace administration and facility operations
  • Identifying suitable applications across coordination, communication, documentation, analysis, and reporting
  • Understanding AI assistance versus administrative and facilities-management judgement
  • Recognising hallucinations, incomplete information, confidentiality, safety, and verification requirements
Practical activities
  • Exploring Gemini through common Administration and Facilities activities
  • Comparing simple and structured prompts for the same workplace requirement
  • Identifying repetitive administrative and facility tasks suitable for Gemini assistance

Scenarios

Facility Request to Resolution

Employee Request → Gemini Analysis → Category & Priority → Work Assignment → Vendor / Internal Coordination → Follow-Up → Closure Summary

Participants use Gemini to organise multiple workplace requests into structured actions, communications, and follow-up activities, improving facility-service coordination and visibility.

Facility Performance to Management Action

Facility Tracker → Gemini Analysis → Pending Requests → Recurring Issues → Vendor Performance → Research → Improvement Priorities → Management Summary

Participants analyse sample Administration and Facilities information to identify recurring operational problems and convert validated findings into practical management actions.

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