Role-Based Programme
RB0066
Gemini for Sales & Business Development
Research, Engage & Build Smarter Sales Workflows
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Duration
16 Hours
Level
Intermediate
Delivery
Instructor-Led
Format
Capability Training
Programme Objectives
- Develop functional proficiency in applying Gemini across prospect research, account intelligence, outreach, customer meetings, proposals, and sales follow-through.
- Apply advanced prompting and context-engineering techniques to create personalised, structured, and commercially relevant sales outputs.
- Use Google Search, Deep Research, files, and approved Workspace information to generate evidence-backed account, market, buyer, and competitor intelligence.
- Build reusable Gemini-assisted sales workflows using Gems and Google Workspace applications.
- Apply appropriate source validation, confidentiality, accuracy, and human-review controls when using Generative AI in customer-facing sales activities.
Tools covered
Google GeminiGenerative AIAdvanced Prompt EngineeringGemini Deep ResearchGoogle SearchFile AnalysisGemsGemini in Google WorkspaceGmailDriveDocsSheets & Slides
Who should attend
- Sales Executives & Sales Managers
- Business Development Executives
- Business Development Managers
- Account Managers
- Key Account Managers
- Enterprise Sales Professionals
- Inside Sales Professionals
- Sales Development Representatives
- Business Development Representatives
- Pre-Sales & Solution Sales Professionals
- Relationship Managers
- Territory & Regional Sales Managers
- Channel & Partner Sales Professionals
- Sales Operations Professionals
Prerequisites & Participant Readiness
- Basic understanding of sales or business-development activities
- Familiarity with prospecting, customer meetings, proposals, or account management
- Familiarity with Google Workspace applications is helpful
- Basic understanding of Generative AI is beneficial but not mandatory
- No programming knowledge required
- Completion of a shorter Gemini programme is not required
TOC Modules
Concepts
- Understanding Gemini capabilities across prospecting, research, communication, meetings, and account management
- Identifying suitable AI-assisted activities across the sales lifecycle
- Understanding hallucinations, outdated information, and AI-generated assumptions
- Understanding confidentiality when working with customer and commercial information
Practical activities
- Mapping recurring sales activities to appropriate Gemini-assisted workflows
- Testing Gemini with representative sales and business-development tasks
Scenarios
Target Account to Qualified Opportunity
Target Account → Google Search / Gemini Deep Research → Business Signals → Stakeholder Intelligence → Opportunity Hypothesis → Personalised Outreach → Discovery Preparation → Qualified Opportunity
Participants use Gemini to research a strategic prospect, identify relevant business signals and stakeholders, develop an evidence-backed opportunity hypothesis, and create personalised outreach and discovery preparation.
Customer Meeting to Proposal & Follow-Up
Customer Meeting → Notes & Requirements → Gemini Analysis → Customer Priorities → Solution Narrative → Proposal Draft → Follow-Up Communication → Next-Step Plan
Participants transform validated customer information into structured opportunity intelligence, proposal content, and personalised follow-up while maintaining human review of customer-facing claims and commitments.
Related programmes
Continue with programmes from the same capability area.
- ChatGPT for Human Resources: AI Skills for Smarter Everyday HR
- ChatGPT for Human Resources: Practical AI for Smarter HR Workflows
- ChatGPT for Human Resources: Research, Analyse & Build Smarter HR Workflows
- ChatGPT for Human Resources: Advanced AI Workflows, Automation & HR Intelligence
- ChatGPT for Sales & Business Development: Practical AI Skills for Modern Sales Teams
- ChatGPT for Sales & Business Development: Research, Engage & Build Smarter Sales Workflows
- ChatGPT for Sales & Business Development: Advanced AI Workflows, Account Intelligence & Sales Automation
- ChatGPT for Marketing: AI Skills for Modern Marketing Teams
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Instructor-ledVirtualHybrid
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