Process Based
PP0011

Change Management & Organizational Transformation

Change Management & Organizational Transformation
Duration
16 Hours
Level
Intermediate
Delivery
Instructor-Led
Format
Change Strategy Workshop

Programme Objectives

Over 70% of digital transformations fail not due to technical flaws, but because employees reject the new ways of working. This practical course provides transformation managers with structured methodologies to diagnose change resistance, build coalition networks, and embed changes into organizational habits.

Tools covered

Prosci ADKAR ModelKotter’s 8-Step Change FrameworkChange Impact & Readiness AssessmentsTransformation Communications Matrix

Who should attend

  • Change Management Practitioners & Leads
  • Transformation Office Directors
  • Human Resources & OD Business Partners
  • Senior Project Managers leading systems rollouts

Prerequisites & Participant Readiness

  • Experience leading or participating in organizational transitions

TOC Modules

Learning objectives
  • Understanding the psychology of transition (William Bridges model)
  • Assessing organizational readiness and cultural friction zones
  • Deploying the ADKAR model: Awareness, Desire, Knowledge, Ability, Reinforcement
  • Identifying barrier points and tailoring targeted behavioral interventions
Topics & Learning Outcomes
  • Understanding the psychology of transition (William Bridges model)
  • Assessing organizational readiness and cultural friction zones
  • Deploying the ADKAR model: Awareness, Desire, Knowledge, Ability, Reinforcement
  • Identifying barrier points and tailoring targeted behavioral interventions

Scenarios

Scenario — Overcoming Workforce Resistance to an AI-Driven Workflow Tool

Participants construct a comprehensive 90-day change adoption plan for a company whose operations staff is quietly boycotting a new automated intake system.

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