Process Based
PP0004

Lean Six Sigma Operational Excellence & Value Stream Mapping

Lean Six Sigma Operational Excellence & Value Stream Mapping
Duration
16 Hours
Level
Intermediate
Delivery
Instructor-Led
Format
Operational Excellence Lab

Programme Objectives

Process inefficiencies, handoff delays, and rework loops drain corporate profitability. This course provides participants with practical Lean Six Sigma methodologies to map end-to-end workflows, calculate process cycle efficiency, isolate root causes, and deploy poka-yoke (mistake-proofing).

Tools covered

Value Stream Mapping (VSM)Minitab / Excel Statistical Add-inFishbone (Ishikawa) & 5 WhysSIPOC & Control Charts

Who should attend

  • Operations Managers and Process Leads
  • Quality Assurance Professionals
  • Continuous Improvement Specialists
  • Shared Services & Global Capability Center (GCC) Analysts

Prerequisites & Participant Readiness

  • Basic familiarity with business process workflows

TOC Modules

Learning objectives
  • Defining process boundaries with SIPOC diagrams
  • Identifying TIMWOODS (Transport, Inventory, Motion, Waiting, Overproduction, Overprocessing, Defects, Skills)
  • Distinguishing Value-Add, Non-Value-Add, and Business Non-Value-Add activities
  • Calculating Process Cycle Efficiency (PCE) and Takt Time
Topics & Learning Outcomes
  • Defining process boundaries with SIPOC diagrams
  • Identifying TIMWOODS (Transport, Inventory, Motion, Waiting, Overproduction, Overprocessing, Defects, Skills)
  • Distinguishing Value-Add, Non-Value-Add, and Business Non-Value-Add activities
  • Calculating Process Cycle Efficiency (PCE) and Takt Time

Scenarios

Scenario — Slashing Vendor Invoicing Cycle Times by 60%

Learners analyze an enterprise shared services accounts payable process suffering from a 22-day approval lag, map the VSM, remove 4 redundant approval stages, and design an automated 5-day future state.

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