People & Behavioural
PP0007

Emotional Intelligence & High-Trust Workplace Leadership

Emotional Intelligence & High-Trust Workplace Leadership
Duration
8 Hours
Level
Basic
Delivery
Instructor-Led
Format
Experiential Leadership Workshop

Programme Objectives

Leadership effectiveness correlates directly with emotional intelligence (EQ). This workshop empowers managers to recognize behavioral triggers in themselves and their teams, defuse interpersonal tension, and build authentic, high-trust team cultures.

Tools covered

EQ-i 2.0 FrameworkAmygdala Hijack Recovery ToolkitEmpathy MappingPsychological Safety Assessments

Who should attend

  • New Managers and Team Supervisors
  • People Managers facing high-stress deadlines
  • Senior Executives seeking EQ calibration
  • HR Business Partners and Leadership Coaches

Prerequisites & Participant Readiness

  • Willingness to participate in candid self-assessment and peer reflection

TOC Modules

Learning objectives
  • Understanding the neurobiology of stress: managing the Amygdala Hijack
  • Identifying personal leadership triggers and cognitive blind spots
  • Pausing reactive habits and shifting to deliberate, calm responses
  • Modeling resilience and steady temperament in high-stakes moments
Topics & Learning Outcomes
  • Understanding the neurobiology of stress: managing the Amygdala Hijack
  • Identifying personal leadership triggers and cognitive blind spots
  • Pausing reactive habits and shifting to deliberate, calm responses
  • Modeling resilience and steady temperament in high-stakes moments

Scenarios

Scenario — Leading a Disheartened Team Through Organizational Restructuring

Participants role-play addressing an anxious team following unexpected company layoffs, validating fears transparently while re-establishing focus and psychological safety.

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