People & Behavioural
PP0001

Think Clearly, Decide Better

Analytical Thinking at Work

Think Clearly, Decide Better: Analytical Thinking at Work
Duration
8 Hours
Level
Basic
Delivery
Instructor-Led
Format
Role-Based Programme

Programme Objectives

This programme helps professionals develop a structured approach to analysing workplace situations and making better decisions. Learners practise breaking complex problems into manageable parts, distinguishing facts from assumptions, identifying patterns and relationships, evaluating alternatives, and communicating analytical conclusions clearly.

The programme also introduces Generative AI as a support tool for organising information, generating questions, summarising inputs, and exploring alternatives while keeping final judgement with the learner.

Tools covered

Microsoft ExcelMicrosoft FormsMiro / Whiteboard ToolsGenerative AI

Who should attend

  • Individual contributors
  • Executives and associates
  • Team coordinators
  • Customer-facing professionals
  • Operations, finance, HR, sales, and service professionals

Prerequisites & Participant Readiness

  • No prior analytical or technical background required
  • Comfortable using standard workplace digital tools
  • A willingness to actively participate in class discussions and practical activities

TOC Modules

Learning objectives
  • Understand analytical thinking in a workplace context
  • Recognise analytical versus reactive thinking
  • Break complex situations into smaller components
  • Distinguish facts, opinions and assumptions
  • Apply structured thinking to routine workplace situations
Topics & Learning Outcomes
  • Understand analytical thinking in a workplace context
  • Recognise analytical versus reactive thinking
  • Break complex situations into smaller components
  • Distinguish facts, opinions and assumptions
  • Apply structured thinking to routine workplace situations

Scenarios

Scenario — Resolving Conflicting Operational Priorities

Learners receive conflicting instructions from two department stakeholders regarding project urgency and resource allocation, applying analytical matrices to produce an objective recommendation.

Continue with programmes from the same capability area.

Take the next step

Ready to make this programme work for your team?

Customise modules, duration and business scenarios for your team.

Instructor-ledVirtualHybrid

Designed around your roles, tools and real workflows.