Oracle credentialCER0544Active

Oracle Fusion Service 2026 Implementation Professional

Exam code: 1Z0-1064-26Oracle Fusion ServiceOracle Cloud Applications
Official provider page
Oracle
Credential
Certification
Exam duration
90 min

credential overview

About this credential

Validates Oracle Fusion Service implementation skills across service requests, customer entitlements and action plans, digital customer service, work assignment and routing, communications, Redwood user experience, data migration, productivity tools, and CTI.

Who this is for

Implementers
Administrators
Consultants
Managers

Assessment

Exam details

1Z0-1064-26

Oracle Fusion Service 2026 Implementation Professional

Required exam
Duration
90 min
Format
Proctored exam
Delivery
Oracle University
Passing score
68%
Proctored
Yes
View exam details

Exam blueprint

Skills measured

Skills measured9 topics
  • Managing and Extending Service Requests
  • Configuring Customer Entitlements and Action Plans
  • Configuring Digital Customer Service and Live Chat
  • Configuring Work Assignment and Routing
  • Implementing Notifications, Conversations, Emails and Interactions
  • Implementing Redwood User Experience
  • Performing Data Migration
  • Using Productivity Tools
  • Implementing CTI

Before you certify

Requirements and recommended experience

Prerequisite

There is no prerequisite to take this exam.

Eligibility

Candidates who previously earned an Oracle Fusion Service Certified Implementation Professional or Specialist certification from 2019 onwards may take the corresponding Delta Exam for free.

Preparation

Official learning resources

Training course

Become a Fusion Service Implementer

Credential lifecycle

Status, validity and renewal

Credential lifecycle

Corporate certification enablement

Turn this pathway into a team capability plan

We can align the learning path, instructor support, practice environment and delivery schedule to your team’s roles and certification target.