Cisco
Credential
Technician
Level
Technician
credential overview
About this credential
Prove skills to diagnose, restore, repair, and replace critical Cisco networking and system devices at customer sites while working with Cisco Technical Assistance Center (TAC).
Who this is for
Individuals moving into IT and field support
IT professionals seeking to strengthen on-site Cisco support skills.
Exam blueprint
Skills measured
Certification skills4 topics
- Diagnose Cisco networking and system device issues
- Restore Cisco networking and system devices
- Repair Cisco networking and system devices
- Replace critical Cisco networking and system devices
Before you certify
Requirements and recommended experience
Explicit none
None
Corporate certification enablement
Turn this pathway into a team capability plan
We can align the learning path, instructor support, practice environment and delivery schedule to your team’s roles and certification target.