Cisco credentialCER0351

CCST IT Support

Exam code: 100-140
Official provider page
Cisco
Credential
Certification
Exam duration
50 min
Validity / renewal
5 years

credential overview

About this credential

Cisco Certified Support Technician (CCST) IT Support validates foundational knowledge and skills for IT support tasks including queue and time management, documentation, troubleshooting, end-user assistance, computer components, and identifying security threats.

Who this is for

Individuals entering IT
IT professionals seeking to stand out or enrich current roles with additional IT skills.

Assessment

Exam details

100-140
Duration
50 min
Price
USD 125

English, Arabic, Chinese, Spanish, French, Japanese, Portuguese

Exam blueprint

Skills measured

Certification skills6 topics
  • Queue and time management
  • Documentation
  • Troubleshooting
  • Assisting end users
  • Managing computer components
  • Identifying security threats

Before you certify

Requirements and recommended experience

Explicit none

None

Credential lifecycle

Status, validity and renewal

Validity: 5 years
Lifecycle information

No recertification action stated · Certification remains valid for a lifetime.

Lifecycle information

Pass any CCST, associate, professional, or expert Cisco certification exam before expiry · Recertify the CCST credential; current validity is 5 years. Continuing Education does not qualify for CCST recertification.

Corporate certification enablement

Turn this pathway into a team capability plan

We can align the learning path, instructor support, practice environment and delivery schedule to your team’s roles and certification target.